Nathan Holt Email & Phone Number

Seattle, Wa, Us

I am currently at Amazon and am managing the Real-Time Metrics for Metering and Billing Team within the AWS Elastic Load Balancing organization.For 2 years I was a Software Development Manager III with the AWS Connect, Real-Time Metrics and Reporting Team and accomplished:* Managed a team of 10 people at various levels: 4, 5, and 6* Reduced Infrastructure cost by $7M YoY* Shipped 18 public-facing features across 26 feature teams in AWS Connect* Increased goal delivery from 40% to 77%

Bellevue, Wa, Us

I increase team efficiency, productivity, and predictability using Agile, Kanban, and ITIL methodologies. I enforce and push coding standards/best practices, build psychological capital through mentoring, OKRs, book clubs, personality, peer programming, and communication exercises.My teams and I surgically improve legacy systems and transition old tech to new tech, anticipate and mitigate risks for projects, set goals, negotiate scope, budget, plant/nurture seeds of improvement and empowerment everywhere. I walk the line between Engineering and Production.The Release Management and (Build) Engineering Team focuses on SDLC, coordination with many product owners, stakeholders, setting/tracking milestone/dates, deployments, scope, CI/CD, automation, tools, APIs, and productivity systems.The Service Platform (Backend) Team focuses on building microservices and tooling for account management, billing/eCommerce, fraud, customer service, business intelligences systems, and creating bridges between games and front-ends.In this role, I:* Manage 2 Teams (8 people) for Release Management and (Build) Engineering (local, ArenaNet for 4+ years) and Service (Backend) Platform (remote, NCWest, for 1 year)* Managed Help Desk (4 people, mixed contract/full-time for 2 years)* Forecast budgets with Engineering and Platform Services* Work with studio leadership to create projects, timelines, and milestones; likewise to sunset and archive projects* Transitioned the Billing system between providers with no downtime* Ship Guild Wars 2 about every two weeks* Reduced client build times by 60%* Reduced number of hotfixes by 70%* Reduced number of branches by 50%* Reduced integration failures by 98% across 15+ feature and release branches* Participated in the hiring process redesign with Recruiting and DEI* ERGs participation: Recruiting & DEI; Recognition & Rewards; Process Improvements; and Asian Cultural Representation

Redmond, Washington, Us

I fostered the following teams and sub-systems: Test, Automation; Tools; Tech-Art; IT Support; DevOps; Build & Pipeline, and Incubation. I helped the Engine and Gameplay Teams when they needed it.I worked with every team to architect a workflow solution that they needed from start to finish, with support afterwards in such a way that I was no longer needed.I owned the code and content workflows, automation, tooling, build, database, localization, logging, packaging/disc organization, Demos, DLC/Expansions, Windows/Xbox DevKit ingestion/update, integrations between Playground Games and Turn 10, and Turn 10 and worldwide, off-site vendors.I helped Engine with the super LOD car, ForzaVista; Gameplay with design tools for cone placement, AI splines, real-time Car Dynamics/Metrics; Incubation with process improvements; Tech-Art with prefab/variant system; and was a member of the Technology Sharing Group and worked on common tools between the studios within MGS.In this role, I:* Managed 3 contractors on Pipeline* Saved the studio millions with a TFS to SD/Perforce replication system.* 750K Shader builds from 7 days to 7 mins, textures from 8 hours to 4 minutes, and more* Scaled the content build from SD to HD to 4K while keeping build times equal to or quicker than before.* Recreated the code and content pipeline from Windows Batch to MS Build.* Created the best installation experience getting players on track in <10 mins!* Developed an automated test framework, metrics, and aggregated reporting system* Created a security system using Arxan, digests, and file encryption.* Sole dev in porting FM4 to China

Buffalo, New York, Us

This was contract role with Turn 10 Studios and I was a software design engineer in test for the Forza Motorsport 2 product. For this position, I created, implemented, and maintained build system scripts, tools and automated tests for code, content, and services.My achievements and accolades are:* I created an automated test infrastructure using MS Test where there once was only one mega-function for all tests.* I collaborated with Global IT to setup a TFS instance for the production of offsite vendor asset creation.* I created a standardized Forza build environment which simplified tool launching assumptions.

Buffalo, New York, Us

This was a contract role with Microsoft and I was a software design engineer in test for Windows Vista and Internet Explorer 7. I created and maintained user-scenario test cases and automation scripting to ensure compatibility with Microsoft, first and third-party applications from Win 95 to Vista. I also communicated across first and third-party teams and products to understand, resolve, discern, and test features effectively and efficiently.My achievements and accolades are:* I restructured the IE7 compatibility, core, test code for automation to further reliability, and decrease maintenance.* I increased test effectiveness to 100% by using retry logic and using a multi-directional automation approach.* I collaborated, identified, and enforced a new process in bugging failing, automated tests and drove for their fixes.

Created a dual-layer staff/client website using PHP and MYSQL technologies to run on a Fedora server. In addition to authoring a website, I also managed their computer systems including duties such as install, configure, and update operating systems, software, virus/anti-spyware utilities, and maintained computer hardware.

Ellensburg, Wa, Us

For the Graduate Studies & Research facility, I migrated, re-organized, and updated a pre-existing, outdated website to an easily updateable website that complied with CWU’s new Marketing Design in Web Standards and the government’s accessibility guidelines. In addition to the migration, I performed day-to-day updates received via email, monitored consistency of uploaded documents by office staff, and maintained a consistent file structure and layout. I used XHTML 1.1 Strict and Dreamweaver.

For the senior software project, I worked in a team of four to develop an English/Spanish bi-lingual website. To ensure quality, consistency, and all contractual provisions were fulfilled, design specs/requirements, Q&A, schedules, and storyboards with UML were created and documented. The site was ASP.NET and MS SQL backed.

Ellensburg, Wa, Us

For the Civic Engagement Center, I managed all aspects of the Windows Server and IIS functionalities such as installing/configuring hardware, software, security, and support for a wide range of server capabilities such as MYSQL, PHP, Perl, FTP, and SMTP. I managed permissions/security for client workgroups and internet accounts in addition to creating web applications, which were deployed dynamically via the use of MS Access, SQL/ADO/ActiveX, ASP, and JavaScript.

Ellensburg, Wa, Us

As a Technology Proctor, I managed the technology lab and classroom equipment for the education building, trained students and teachers to use industry-standard hardware and software, such as Adobe Photoshop, Illustrator, PageMaker, InDesign, Acrobat Pro, Premier, Macromedia Shockwave, Flash, Dreamweaver, Fireworks, Quark Xpress, MS Word, Outlook Publisher, Access, PowerPoint, Visio, FrontPage, Project, HyperCard Studio, and many more.

Seattle, Wa, Us

Performed wet and dry paper tests, hazmat cleanup, and industrial hygiene during the summers and Christmas breaks.

Bachelor Of Science (B.S.), Computer Software Engineering

Bachelor Of Arts (B.A.), Japanese Language And Literature

Bachelor Of Arts (B.A.), Japanese Language And Literature

Wood Science And Wood Products/Pulp And Paper Technology