Nathan Morgan Email & Phone Number

Norwell, Massachusetts, United States

• Plan, organize and execute design projects for in building radio amplifier systems.• First point of contact for customers and distributors for product questions and issues.• Provide estimates on prospective projects for clients based on the floor plans of the location and local jurisdiction requirements. • Closely collaborate with customers and internal engineers to create a design plan within the quoted materials and labor costs.• Coordinate stakeholder meetings with customers to go over building, jurisdiction and design requirements.• Manage system installations with clients, electrical contractors and fire alarm installation vendors.• Provide an invoice of materials once the design is approved and work with internal warehouse team to ensure materials ship and arrive on time.• Establish and maintain relationships with clients and distributors. • Create and maintain comprehensive project and design documentation.

Quincy Ma

• Utilize Telecommunication carriers’ online systems to process orders and obtain accurate service order completions.• Serve as the team's mentor by supporting others in understanding responsibilities and best practices to ensure all processes are within SLA.• Ensure that equipment that has been requested has been shipped and arrived on time.• Establish new processes and document road maps of emerging product offerings for team reference.• Serve as first tier support for orders relating to newly on-boarded and high priority accounts. • Closely collaborate with project managers to determine technical requirements for prospective orders and large initiatives. • Provide B2B point of contact services for all new installs, change requests, turn ups and ports for new and existing customers.• Update customers with order milestones and assist with trouble shooting new installations.• Work closely with all internal departments to ensure correct service and billing for customers.

Hanover, Ma

I would ensure that the front end of the store is supplied with carriages and assisting customers with returns and questions they may have. Would handle sales transactions by cash, check, credit cards, as well as assisting customers with questions and concerns they may have had.