Nathan Jacobs Email & Phone Number

Perspective: Client ServicesService Delivery: Deliver exceptional service that exceeds customers’ expectations throughproactive, innovative and appropriate solutionsIT Business and IT Risk and Security: Cultivate and manage objective working relationships with a variety ofstakeholders, including end-users, SME’s, project managers and senior staffmembers by providing expert advice and consulting on all aspects of ITsecurityInformation Security and Risk Programme Communication Execution Support: Support IT Security leaders to participate in the FirstRand Bank InformationRisk awareness program and to ensure that FNB staff are aware ofinformation security risksPerspective: Process IT Security Operational Execution: Ensure that operating objectives and standards of performance are not onlyunderstood but owned by management and employees and to ensure thatappropriate standards of conduct are established and complied with.Corporate Governance according IT Security:Comply, understand and implement all steps for the IT Information SecurityProcesses and Procedures and meet governance in terms of legislative andaudit requirementsInformation Security Risk Management Administration:Assist and administer the implementation of control mechanisms, whichenables Information Security Services to have a view of the status ofinformation security within FNB.Information Security Reporting: Ensure all Information Security analysis and research are captured,recorded and reported on to ensure correct actions are implementation areexecutedIT Security Operational Execution: Ensure that operating objectives and standards of performance are not onlyunderstood but owned by management and employees and to ensure thatappropriate standards of conduct are established and complied with.I.T Solutions worked on : Solaris , Linux , UNIX AIX , MVS ,Active Directory , Windows Server 2008 , Cisco ISE , HID ActivID , Vanguard Client , Venafi Certificate Management

Job Title: Information Security Administrator Company: Nedbank Group TechnologyCountry: South AfricaCategory: ITPeriod: 2010-08-02 to 2013-10-15Work Description and key responsibilities: To process and maintain logical security across Nedbank Group resources (i.e. workstation, mainframe, server environment) for all Nedbank staff as well as third party users. The logical security supervised function, is executed within information security policies, standards, practices as well as business rules so as to match the appropriate access to the relevant job requirements.Key skills and competencies: Troubleshooting, Problem Solving, Analytical Thinking, Mentoring Junior staff.Preparing Audit Cases Reviewing audit risks within the department Products worked on : Solaris , Linux , UNIX AIX , MVS , IBM Tim Tam ,Active Directory , Windows Server 2008 , Power Shell Scripts.Reference Name: NombongoReference Title: Team LeaderWorking Relationship: Team LeaderReference Tel Number: 011-500-4964

Job Title: IT Service Desk ConsultantCompany: Nedbank Group Technology Country: South AfricaCategory: ITPeriod: 2008-03-01 to 2010-07-30Work Description and key responsibilities: Assisting customers with faults on they Computers Remotely example Ms Outlook, word, excel, office, internet explorer also unlocking customers from there domain resetting the domain passwords, remoting onto they computers an fixing problems, troubleshooting they problems an also logging calls on Service Manager for the second line of IT Support Technicians to sort certain problems out. Liaising with external vendors Siemens, Nashua, Bytes, Dell.Key skills and competencies: Trouble Shooting, Problem Solving.Reference Name: RajeshReference Title: ManagerWorking Relationship: ManagerReference Tel Number: 0115007678

Job Title: Call Centre Agent/ 2ICCompany: Nedbank RetailCountry: South AfricaCategory: RetailPeriod: 2006-01-12 to 2008- 02-30Work Description and key responsibilities: handling all the queries for my department , I also ensure that everything is in a good working order regarding systems I assist with phoning clients confirming they detail regarding they personal loans an ensure that they are happy with Nedbank service also collect on arrear accountsKey skills and competencies: I am a Focused goal oriented and very successful and very Committed to any task Reference Name: JameelReference Title: Team leaderWorking Relationship: Team LeaderReference Tel Number: 011 556 1256

Job Title: CC TV InstallerCompany: Pham bile TechnologyCountry: South AfricaCategory: TelecomsPeriod: 2005-07-01 to 2005-09-30Work Description and key responsibilities: My role at the company was to install CC TV Cameras and ensure that they are working also make sure that all the cables are in a good working order before installing the camerasKey skills and competencies: I have learned how to work under pressure an also learnt how to take ownership for what u believe in.Reference Name: ThomasReference Title: CC TV InstallerWorking Relationship: ForemanReference Tel Number: 0822111706

Information Technology, Nqf 5 It System Support: Cisco (Security )

Activities and Societies: Programme Overview: Introduction to Project Management (SCRUM)  CompTIA A+  CompTIA Network+ CCNA Routing.

Security +

Security +

Activities and Societies: Qualification: Certificate -> Security + passed (certified) University / Institution: College: Torque IT.

Information Technology, Mcitp

Activities and Societies: Qualification: Certificate -> MCITP University / Institution: College -> MCITP Country: South Africa Student.