Founder And Lead Trainer
Spark Training Services
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Nathan Mark Email & Phone Number
Founder and Lead Trainer
at
Spark Training Services
LinkedIn matched
✓ Verified Jul 2026
2 data sources
Profile completeness 86%
Current company
Spark Training Services
Role
Founder and Lead Trainer
Location
Greater Sydney Area, Australia
Who is Nathan Mark? Overview
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Quick answer
Nathan Mark is listed as Founder and Lead Trainer at Spark Training Services, based in Greater Sydney Area, Australia. AeroLeads shows a matched LinkedIn profile for Nathan Mark.
Nathan Mark previously worked as Operations Training Coordinator at Rational Group and Customer Service Escalation Point at Rational Group.
Profile bio
About Nathan Mark
A dedicated training professional with over 5 years of experience designing, facilitating and evaluating bespoke eLearning and traditional classroom based training for the world's leading online gaming company. Specialising in liaising with stakeholders and subject matter experts to identify training needs and create custom training solutions.Highly proficient with Articulate Storyline, Power Point, Camtasia, Snagit, and MS Word.
Listed skills include E Learning, Training, Customer Service, Articulate Storyline, and 5 others.
Current workplace
Nathan Mark's current company
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Spark Training Services
8 roles
Nathan Mark work experience
A career timeline built from the work history available for this profile.
Operations Training Coordinator
Designing, facilitating and evaluating bespoke eLearning and traditional classroom based training.Liaising with key stake holders and subject mater experts to identify and create training solutions.Proficient using Articulate Storyline, Power Point, Camtasia, Snagit, and MS WordMonitoring, reporting and analysing training data.
May 2011 - Sep 2016
Customer Service Escalation Point
Assist front line Customer Service Representatives with customer queries. Handle escalations and liaise other relevant departments in the day to day operations. Provide management with reports and updates on the the business and any potential issues.Provide internal customers with mentoring and training to enhance their abilities.
Mar 2009 - May 2011
Senior Customer Service & Poker Specialist
Provide customer support for PokerStars enquiries Provide specialised poker related support for PokerStars customersProvide guidance and assistance for all non-poker staffHandle complaints that question the integrity of PokerStarsInvestigate reports of possible collusion Facilitate live tournament deals with PokerStars players
Apr 2007 - Mar 2009
Gaming Customer Service Officer
Centrebet
Provide general customer, poker and casino support to Centrebet customers via email and live chat.Design poker tournaments and promotionsMonitor and report on industry developmentsLiaise with third party sites to ensure business requirements are metProvide relevant departments with promotional and content changes
Oct 2006 - Apr 2007
Poker Tournament Director
Hosting live poker tournaments open to the general publicDelegating tasks to tournament staff Training new staff in poker fundamentals and rulesLiaising with venue management and staffCollating and updating player resultsFinal table tournament dealer
Sep 2005 - Oct 2006
Croupier/Supervisor
Table games dealer and supervisor of Black Jack, Craps, Roulette, Caribbean Stud Poker, Let It Ride, Three Card PokerCasino and special promotions hostGames trainerAssistant emergency muster station leader
May 2003 - Mar 2005
Higher Duties Croupier
Table games dealer and supervisor of Black Jack, Craps, Roulette, Caribbean Stud Poker, Pontoon, Baccarat, Sic Bo, Big Wheel, and Two UpHigh limit and private room croupierMonitoring and reporting on business activities on the gaming floorCommunity games trainer and mentor
Jul 1997 - Mar 2003
FAQ
Frequently asked questions about Nathan Mark
Quick answers generated from the profile data available on this page.
What company does Nathan Mark work for?
Nathan Mark works for Spark Training Services.
What is Nathan Mark's role at Spark Training Services?
Nathan Mark is listed as Founder and Lead Trainer at Spark Training Services.
Where is Nathan Mark based?
Nathan Mark is based in Greater Sydney Area, Australia while working with Spark Training Services.
What companies has Nathan Mark worked for?
Nathan Mark has worked for Spark Training Services, Rational Group, Centrebet, Australian Poker League, and Royal Caribbean International.
How can I contact Nathan Mark?
You can use AeroLeads to view verified contact signals for Nathan Mark at Spark Training Services, including work email, phone, and LinkedIn data when available.
What skills is Nathan Mark known for?
Nathan Mark is listed with skills including E Learning, Training, Customer Service, Articulate Storyline, Employee Training, Online Gaming, Gaming Industry, and Casino Gaming.
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