Nathan Kaplan Email & Phone Number

Cincinnati, Ohio, Us

Cincinnati, Ohio, Us

Cincinnati, Oh, Us

In my role at Ensemble Health Partners, I was responsible for leading the strategic communications team at a $2 billion+ healthcare financial management organization with 6,000+ associates, setting the strategy for and executing industry leading, data-driven corporate communication and marketing campaigns and initiatives that meet or exceed KPIs. - Developed and executed strategies that led to a 50% increase in internal communications open rates and a 26% increase in engagement rates.- Partnered with the Chief People Officer to create and execute enterprise-wide strategies and programs to increase employee engagement and other HR strategic initiatives. - Created department standard operating procedures to ensure scalability as the company grows 2x year over year from 400 in 2016 to 6,000+ in 2020.- Drove communications initiatives as the company transitioned 2,500+ associates to new corporate headquarters and 5,000+ associates to work from home. - Set strategy leading to 17% increase in Town Hall attendance.- Built communications plans as the organization undertook key technology implementations including Workday and migration to SharePoint.

Oakland, California, Us

I was promoted to the Communications Consultant role at Kaiser Permanente to provide strategic internal, external and crisis communications outputs and project management consulting to clients across the organization including management and senior leadership. - Developed communications strategies to drive enrollment in health insurance exchange plans, exceeding enrollment goal of 10,000 members.- Led quarterly pharmacy direct mail campaign, resulting in an average close rate of 11.68%.- Created physician marketing campaigns to drive an increase in physician patient revenue of $2.8+ million.- Oversight of $350,000 events and sponsorships budget to support lead generation, business development and brand awareness.

Oakland, California, Us

As the Corporate Communications Project Manager, I led the day-to-day corporate communications initiatives for the organization, and supported strategic, company-wide initiatives. -Spearheaded regional internal communications efforts on Program-wide inter-regional initiatives, including the successful implementation of My HR, an HR e-management portal and Total Performance, an e-performance management solution. -Successfully redesigned regional intranet on schedule and under $30,000 budget; editorial responsibility for relevant, frequent and timely content to meet communications and organizational needs.-Editor of inTouch, a quarterly employee engagement print publication reaching 1,800+ employees and physicians. -Editor of OPMG Update, a quarterly print publication for 250+ Ohio Permanente Medical Group physicians. -Editor of weekly e-newsletter distributed to all Kaiser Permanente of Ohio employees and physicians (2,100+).-Represented Corporate Communications on projects and initiatives led by Regional Presidents and Senior Leadership.-Internal promotion of quarterly all hands meetings held by Regional Presidents. Grew attendance by over 40% since November 2008.-Event management of quarterly all hands meetings and leadership development seminars. Coordinated with internal Kaiser Permanente clients and leadership, Studor Group, a/v vendor, and offsite event staff.

Dayton, Oh, Us

As Communications Specialist at Dayton Children's, I managed internal communications at the 1,400+ employee hospital, and supported new business development through physician marketing, development and fundraising campaign materials and support of media and public relations initiatives. -Overhauled internal communications from two weekly newsletters (one printed, one online) to one comprehensive, weekly e-newsletter, resulting in significant cost savings.-Increased website traffic by over 12,000 unique visitors.-Responsible for new physician marketing materials including web updates, fact sheets, bios, press releases and advertisements. -Crafted and distributed all press releases, fact sheets, and photographs in support of media relations and marketing manager. Served as temporary media relations manager for approximately four months.-Created collateral and marketing materials to drive fundraising efforts of the hospital development department.-Copywriting experience includes the web, brochures, pamphlets, booklets, media releases, and newsletters.