• Provided excellent customer service for up to twenty-four individuals on a weekly basis.• Aided golfers through giving accurate distances, carrying bags, raking bunkers, reading greens, anddiscussing information regarding strategy.

• Made split second decisions in high pressure situations.• Practiced de-escalation tactics when arguments occurred regarding fouls or opposing players.

• Unloaded box freight from incoming semi-trucks and worked with other employees to stack them on pallets.• Took boxes out to the sales floor and placed the inventory on shelves, often working in teams.• Looked through old freight and determined what could go out on the sales floor to reduce backroom overflow and keep the sales floor filled.• Often worked with new employees and helped them learn how to complete tasks efficiently.

• Scanned items and conversed with customers while doing so to ensure they had a good experience at the store. • Watched self-checkout to help customers with issues regarding pricing and machinery (demonstrating problem solving skills), prevent stealing, and ensure cleanliness in the area. • Trained new associates how to use the registers and self-checkouts.