Receives and inspects product, maintains correct quantities of items on shelves, generates price labels for products, breaks down and discards empty packaging, assists in order processing as necessary, operates appropriate machinery according to safety protocols, contributes to team effort by accomplishing related tasks as needed. Responsible for opening and closing the store, including cleaning, cash handling, and daily sales reporting. Responsible for supervising others, verifying quality of work, coordinating breaks, and managing store workflow. Implemented new Clover POS system including programming sales and coupons, updating inventory databases, and hardware installation at multiple stores; documented and maintains training procedures, responsible for training old and new staff members alike on day-to-day clover operations.

Collected demographic, economic and housing data on behalf of the U.S. Census Bureau. Responsible for canvassing neighborhoods, then documenting and reporting the information.

Checks front office accounting records for accuracy, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier. Runs daily financial and other operational reports to maintain multiple accounts and balances.

Provided sightseeing, tasting, and informational tours around Seattle to several local establishments, including coffee houses, distilleries, and breweries. Acted as a liaison between guests and service employees, narrated local stories and tailored informational summaries depending on the location and services rendered. Researched and fact checked all information as needed.

Ensured high levels of customer satisfaction through excellent sales service. Assessed customers needs and provided assistance and information on product features. Welcomed customers to the store and answer their queries. Ascertained knowledge on products offered and discussed available options. Processed point of sale purchases using GREENBITS pos system. Cross sold products. Cleaned and maintained sales floor.

Responsible for assisting the manager in organizing, planning and implementing strategies for success while maintaining a positive team-focused atmosphere. Other duties include coordinating store operations and overseeing daily shift duties, not limited to food preparation, customer service, cash handling, driver routing, and facilities maintenance/operation. Ensured store and shift goals were met by employees, responsible for end-of-day reporting and accounting.

Hand picked to be an inaugural team member of the brand new "Reserve Roastery" that opened 12/2014 on capitol hill in Seattle, WA. Sales and brand ambassador responsible for in-depth coffee knowledge, product demonstration, and guest education. Worked with other Baristas to provide "coffee theater", the pomp and pageantry associated with all aspects of coffee cultivation and preparation.

Providing quality customer service while promoting a friendly team-focused atmosphere.

Expedient and cheerful delivery services

Interacted daily with guests to provide positive customer service and memorable interactions