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I have led a more than 10 year award-winning career with repeated successes in driving business solutions that help companies remain competitive in the marketplace while promoting compliance with industry-mandated standards. In addition, my leadership, analytical, technical, and customer service skills can be leveraged to optimize business performance.
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Divisional Vice PresidentRocket ProLivonia, Mi, Us -
Divisional Vice PresidentRocket Pro Tpo Jan 2020 - PresentDetroit, Michigan, Us -
Team Captain, National Account ExecutiveRocket Pro Tpo Dec 2019 - Jan 2020Detroit, Michigan, UsTeam Captain of National Accounts at Quicken Loans Mortgage Services. -
Senior National Account ExecutiveRocket Pro Tpo Nov 2019 - Jan 2020Detroit, Michigan, Us -
National Account ExecutiveRocket Pro Tpo 2018 - Oct 2019Detroit, Michigan, Us -
Government Product Manager - UsdaQuicken Loans Oct 2017 - 2018Detroit, Mi, Us• Led the charge in making Quicken Loans a Top 10 USDA Lender.• Created preapproval processes for mortgage bankers and wholesale partners to leverage product. • Developed and Implemented guidelines to grow product. -
Product Performance ManagerQuicken Loans Jul 2017 - Oct 2017Detroit, Mi, Us -
Business Consultant - MousetrapperQuicken Loans Feb 2015 - Jul 2017Detroit, Mi, UsMy area of expertise as a consultant is to engage with my business partners to build unlimited efficiencies and process improvements to their affected business area. The possibilities are endless when I'm working with the best technology team. I build strong, genuine relationship with each area of business I support. I offer educated advice in helping identify the potential process holes and work quickly to formulate solutions to retain revenue for our company.My qualifications include but are not limited to:- Getting close to the business area in need and becoming the subject matter expert- Providing objectivity - Process mapping - Identify the symptoms and provide the remedy - Executing quickly on process improvements -
Client Solutions (Default Servicing) Qa AssociateQuicken Loans Mar 2014 - Feb 2015Detroit, Mi, Us -
Banking Officer/Default Oversight ManagerFlagstar Bank Sep 2013 - Mar 2014Hicksville, Ny , UsRecognized by senior management for leadership prowess and business acumen; promoted to new role with increased responsibility for third-party vendor relationships.Key contributing member of a team working collaboratively with key regulatory authorities to establish industry-wide compliance guidelines. Optimized internal controls and implemented appropriate procedures to address deficiencies. Identified and resolved operational risks that have prevented financial losses.Serve as a key liaison and mediate escalations with legal counsel and other internal departments. -
Fannie Mae/Freddie Mac/Fha/Va Spoc ManagerFlagstar Bank Apr 2013 - Mar 2014Hicksville, Ny , UsLed two Fannie Mae, one Freddie Mac and three FHA/VA teams to support the Single Point of Contact (SPOC) program model. Supervised, trained, and coached nearly 90 direct reports.Ensured 100% compliance with Fannie Mae and Freddie Mac’s Servicing Alignment Initiative. Drastically improved customer service and call quality metrics.Mitigated costly escalations for all legal and mediation counsel, as well as investor help centers. -
Fannie Mae/Freddie Mac Spoc Assistant ManagerFlagstar Bank Dec 2011 - Apr 2013Hicksville, Ny , UsSpearheaded initiatives to develop standard operational procedures for the initial Fannie Mae and Freddie Mac SPOC teams. Led nearly 100 direct reports.Directed transition of Call Center to Single Point of Contact program model. Achieved a 55%+ increase in accounts moving out of delinquency status. Created and launched a Freddie Mac database that improved performance measurement capabilities. -
Special Projects SupervisorFlagstar Bank 2008 - 2011Hicksville, Ny , UsManaged relationship and business communications between Flagstar Bank and participating Hardest Hit Fund States(HHFS). Held fiscal responsibility for up to $600K monthly to assist 19 participating HHFS.Implemented a new repayment process that improved SDQ metrics; brought homeowners current which eliminated the need for Loss Mitigation assistance. Earlier roles with Flagstar Bank included: Loan Administration Trainer, Loss Mitigation Specialist, Customer Service Representative for Servicing, and Account Executive. -
Client Care SpecialistQuicken Loans 2003 - 2008Detroit, Mi, UsRanked as a “Top Three Producer” with the highest volume of closed loans contributing to growth in revenue.Supported the development of “Team Lifesaver,” an initiative that utilized existing resources to field overflow calls and escalations. Efforts reduced wait times and increased overall productivity.Earlier roles with Quicken Loans included Credit Analyst and Loan Analyst. -
Mortgage Loan OfficerFlagstar Bank 2001 - 2003Hicksville, Ny , Us -
Account ExecutiveInterfirst Wholesale Lending 1997 - 2001Regional Account Manager for Central and Midwest United States.
Nathan Kyle Skills
Frequently Asked Questions about Nathan Kyle
What company does Nathan Kyle work for?
Nathan Kyle works for Rocket Pro
What is Nathan Kyle's role at the current company?
Nathan Kyle's current role is Divisional Vice President.
What is Nathan Kyle's email address?
Nathan Kyle's email address is na****@****tar.com
What is Nathan Kyle's direct phone number?
Nathan Kyle's direct phone number is +131396*****
What skills is Nathan Kyle known for?
Nathan Kyle has skills like Loss Mitigation, Mortgage Lending, Loans, Mortgage Banking, Fha, Mortgage Servicing, Residential Mortgages, Foreclosures, Mortgage Underwriting, Training, Refinance, Fannie Mae.
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