Building and delivering Human Experience Intelligence experiences in an agile way by leveraging cutting edge ML, NLP, and AI solutions to give human context to complex concepts and problems.Continued mentoring and growth of high-functioning, polyglot software engineering department. Living the philosophy that any solution can be achieved by evaluating, learning, and experimenting with technology. Remain egoless and supportive of others and together we will find the most creative solutions.Coached and challenged teams to be even faster by 'shifting left' and by focusing on and continuously improving our core team metrics: Feature Lead Time, Deployment Frequency, Mean Time to Recovery, and Change Failure Percentage.Built out and executing upon overarching technical strategy to deliver ever-faster results to our valuable clients and driving up CSAT (and ESAT)! Supporting a challenging goal: increase client deliverable speeds by up to 10000% by leveraging a combination of technologies.Frequently rolling up sleeves when working with data science team to leverage vendor-provided and home-grown ML and AI models. Leading teams to deliver complex, scalable, and production-ready data warehousing solutions.

Responsible for shaping the organization's technology and product strategies, focusing heavily on intelligently investing resources that will aid scaling to 5X revenue growth.Advocate and architect of systems that smartly and efficiently leverage machine learning and artificial intelligence solutions. These solutions provide unprecedented depth of analysis of consumer characteristics and purchasing behavior with incredible agility. Scaled and maintain highly functional agile development teams while respecting budget limitations and cost. Coach and mentor engineering leadership to maintain a strong focus on quality and automation, which is measured and delivered with metrics that align with corporate OKRs. Emphasis on automation as gospel.Excellent leadership and cross-functional collaboration in order to better serve and enhance the business. Cross-functional coach and mentor. Strong believer in constant experimentation, evaluation, and adoption of new technologies and processes. Active listener to needs of the team, and a true servant leader.

Doing awesome things like:Tweaking GutCheck's Agile development process to be more agile and bring about quality feature delivery at 3x their historic speed.Scaling the team up to 3X - working with the company to bring in and retain great talent.Listening to the team: serving and empowering our Engineers to bring about positive outcomes while encouraging experimentation and learning.Automating processes where we can, trimming where we can't. Transitioning a nine-year-old legacy monolith application into future-leaning microservices and supporting technologies using providers like AWS and GCP.Working cross functionally to ensure that Engineering is doing the right things to drive value and revenue into the business.

Serve as software engineering leadership for a company wide transformation to SAFe.Coached, lead, and mentored six geographically distributed teams to deliver complex content engines, Hotel and Car Shopping and Sell services. (Denver, France, Italy, Atlanta, India, Singapore, WebEx, Teams, Slack, Ink, Scrum)Worked with cross-functional teams to lead the design and implementation of company-wide CI/CD procedures and pipelines to automate quality, functional, regression, security, and performance testing. (Jenkins, SonarQube, Jmeter, HP Fortify, JUnit, Mockito, Maven, Groovy)Responsible for design, development, operational support, and maintenance of a suite of Hotel and Car sell RESTful microservices. (CloudFoundry, Java, HP Helion Stackato, Jenkins, Azure, Docker, Docker Swarm, VMware, git, Bitbucket, AppDynamics, Solr, Elastic)Designed and developed a horizontally scaleable content enhancement service that utilizes data analytics to predict and provide the best possible content for Hotel and Car sales flows. (Java, Regex, Kafka, Couchbase, MongoDB)Responsible for development, operational support, and maintenance of a suite of Hotel and Car SOAP/XML legacy Hotel and Car sell RESTful microservices. (UAPI, IBM Websphere, IBM DB2, Tomcat)

Hybrid technical leadership and development position in a TechStars accelerated startup. ExpenseBot is a web and mobile application that provides an automated expense management and reporting system for small to medium businesses.Developed for and lead a small team of five full-time and contract employees to make all aspects of the product as awesome as possible. Improved and maintained a Ember JS/Ruby-on-Rails API/PostGRES stack that backs both Web and Mobile clients with emphasis on performance and scale.Developed and managed our Android (supporting SDK 16+) development team to create two iterative and constantly improving implementations of the company's mobile application for Android.Designed and implemented integrations with third-party accounting platforms such as Intuit QuickBooks Desktop (.NET) and QuickBooks Online (Ruby).Designed and implemented NACHA ACH reimbursement system (Ruby) to be used for in-app reimbursement of expense reports.Designed and implemented a financial transaction pull system to import and manage credit card charges of customers using Intuit Customer Account Data API (Ruby).Provided 24/7 technical and customer support.

Designed and implemented a financial transaction pull system to import and manage credit card charges of customers/companies using Intuit Customer Account Data API (Ruby).Implemented system wide token-based security using Devise (Ruby).Wrote rspec unit, controller, and integration tests for the entire platform (Ruby).Set up and maintained PostGRESQL instance for product, created trigram indices for text fields across the application to increase search performance by up to 80% (Ruby, PostGRESQL).Re-wrote ActiveRecord queries in raw SQL to increase performance across the app (Ruby, SQL).Designed and implemented v1.0 of the company’s native Android application (Android SDK) to interface with ExpenseBot’s RESTful API

Senior lead developer for an international, high-availability travel booking API called Universal API (Java, J2EE).Lead development team and developed for hospitality and vehicle booking segment development and maintenance (Java, J2EE, IBM DB2).Lead incubator project team that used Ruby on Rails to perform and store, analyze, and predict customer habits (Ruby, Rails, JSON, XML).Lead effort to modernize TVPT web services to be RESTful using Ruby on Rails as prototyping/teaching/demonstration tool (Ruby, Rails).Designed framework to integrate J2EE uAPI with acquired Ruby on Rails technology stacks such as Rooms and More (Ruby, Java).Converted development team into a TDD shop and designed migration path for TVPT to accept TDD as the development process for all of uAPI (Java, TDD).Implemented development platform deployment and setup program used by all uAPI developers (Ruby, zsh).SME on transition of our development platform from Windows to Linux.

Manager of a team of eight engineers and two testers - successfully coached two of the ten employees into promotable positions and helped coach and improve a challenged employee.Fixer - assigned to three separate subsystems that were classified as 'troubled' and successfully righted the ship within given parameters for each case (Java, Spring, Ruby). Lead development role in a geographically dispersed team of four that performed a software redesign of a reporting system for a large-scale, multi-user, multi-domain system (Java, Oracle). Multiple software development tasks: inherited, repaired, trained on, and maintained Ruby-based custom test driver that could drive each of the J2EE web services of the above referenced system (Ruby, Java, Spring). Security assurance role that required close working relationship with the customer to ensure needs were met. Lead integrator of ten separate software and hardware subsystems (DevOps). Overhauled system integration processes to reduce downtime by fifty-five percent - intensive Linux Administration, Cloud service administration, VM management, WLST, Python, and Oracle activity.

Title change due to organizational shuffling of roles.Primarily worked on J2EE development, learned and became proficient with Maven, WSDLs, XML, CSS, some JavaScript.Continued to support previously referenced O&M effort with C/C++/Boost C++ development using Eclipse CDT on an IBM Power architecture running Red Hat Enterprise Linux.

J2EE development, became proficient with Maven, WSDLs, XML, CSS, some JavaScript. Rapid response team member of commercial contract to investigate breach of TJX systems and loss of credit card data. Wrote software and supporting scripts to scrape multiple terabytes of encrypted data to estimate credit card and debit card exposures.Improved and maintained a legacy system and chosen to be replacement lead for team (C++, Java). Reauthored certain modules of the system to be more efficient with an emphasis on performance and speed (C++, Java, Boost).Performed administration and maintenance of SGI IRIX platform (DevOps). Key team member in a software rehosting effort that saw the product move to the more future-friendly Red Hat Enterprise Linux on a IBM POWER platform (DevOps)Authored all makefiles, build scripts, support scripts using Make, Bash Shell scripting, Perl, and Python. Streamlined installations for our customers into a single, manageable, self-correcting process using Perl and Ruby.

Lead Java Developer/Architect of a product, co-created with a team of three. We used ILOG Workflows framework to develop prototype software with a MySQL 3.0 database back end. The prototype won multiple intra-company awards, including The President's Technology Award - given to the tech product most exemplary of the cutting edge technology the organization touts.

Performed exploitation analysis on various software products and operating systems. Junior member of a team that was responsible for a Information Assurance tool.The IA tool was powered by a custom software product built in C++, which also required maintenance and improvement. Assisted in development of interface for the product, which was built using early Java Bean technology.Heavy travel in support of sales of the IA tool: was recognized as a knowledgeable, personable, and communicative engineer.