Frontline Training Solutions is a national professional training & consulting firm helping to create thriving organizations where everyone matters. We provide impactful training programs through open enrollment and custom interventions. Our consulting and coaching services proceed from real-world experience. And our philosophy starts and ends with our clients' needs.

Focused on Leadership Development, Talent Management and CoachingOrganizational & Leadership Coaching Certification (Northwestern University - Evanston, IL)Executive Coach & Facilitator for St. Norbert College's Center for Exceptional LeadershipAssessment Certifications:• Hogan Assessment Systems• Leadership Circle Profile 360 Certification• CCL Assessment Certification (360 Assessments)• Myers-Briggs Type Indicator (MBTI)• FIRO-BLeadership Training Program Certifications:• Situational Leadership II Certified Facilitator• Achieve Global Leadership Certified Facilitator• DDI Master Certified Trainer• InsideOut Coaching Certified Facilitator• Oz Principle Certified Facilitator (Partners in Leadership)Instructional Design Certifications:• ASTD Designing Learning Certification• Darryl L. Sink Course Developer Program

Partnering with organizations to drive organizational success by identifying, developing and retaining the best talent. Our focus on HR development is built on the belief that Human Resources is a key function that provides business-essential leadership, services and support. We are focused everyday on helping create business leaders...who happen to be HR professionals as well.

Responsible for all organizational development programs and initiatives including performance management, succession planning, leadership development, change management, training (professional staff and manufacturing), team and leader effectiveness and talent management. Responsible for Compensation programs and all Human Resources Information Systems. Coach Executives and high-potential Associates.

Led talent development programs for both manufacturing and professional staff focused on training, succession planning, leadership development, high-potential development, onboarding and coaching. Responsible for HRIS and Learning Management System.

Global head of leadership development for multi-national organization. Specific responsibilities included Succession Planning, all leadership programs, executive coaching and on-boarding, psychological assessments for selection and development and high-potential talent management.

Led the Human Resource function at the Group level focusing on global talent management including top team succession and development, high-potential talent management, organizational structure and design and the application of HR processes in all Power businesses across all regions globally.

Owned the Talent Management function for high potential and executive talent globally; partnered with businesses in the identification, assessment and development of current and future leaders.

HR leader for 350+ administrative and union associates. Responsible for full employee life-cycle; partnered with business leaders to recruit, develop and engage associates to drive organizational results.

Led corporate Leadership and Professional development strategies for Kohler’s administrative staff globally; assisted in the creation and implementation of the Kohler Learning Academy.

Created, implemented and managed training initiatives in the Fixtures Supply Chain supporting Customer Service, Logistic and Sales and Operations Planning.

Managed team of twenty representatives to provide world-class customer service. Resolved escalated customer service issues up to and including those sent to the CEO’s office. Managed and conducted Customer Care Center new hire training and on-boarding.

Provided accurate and timely resolution for customer issues. Reviewed and evaluated call center practices; drove process improvements. Trained all Service Representatives on Performance and Custom Showering Systems.