Working within a sales team of 3 to market and sell Aircraft Charter using the latest operational and sales software, working to yearly targets and maintaining exemplary customer service. Sales Team turnover as followers :AUG 2010 – JULY 2011 TURNOVER : GBP 6.229 MILLIONAUG 2011 - JULY 2012 TURNOVER : GBP 5.969 MILLIONAUG 2012 – JULY 2013 TURNOVER : GBP 6.719 MILLION• Produce Flight Plans and Navigational Documentation for the operating crew• Source Overflight and Landing Clearances, handling hotel and transport for crew.• Optimise crew utilisation ensuring FTL’s are in compliance with CAP371.• Overseeing the Operational Control of the Aircraft monitoring costs.• Produce & Market quotes to brokers as required through email and phone• Monitor market demands and fluctuations to ensure the best price for the Customer• Liaise with Customers to ensure all aspects of their flight is monitored.• Communicate with brokers and Cold Call on a daily basis utilising the available sectors and aircraft.• Successfully negotiated a round the world trip with a US Travel Company in October 2013 which netted the company USD1.1 million gross.

• Co-ordinating and implementing the day to day running of a busy concrete transport and ordering structure throughout the Anglia and South East of the UK.• Talking to customers on issues of delivery and material needed and any problems that can be foreseen• Tracking vehicles using various systems and liaising very closely with the customers and the plants involved.• Training and overseeing new employees from initial training to going live.• Keeping an update record of any complaints and acting upon them with full feedback sessions and implementing any new strategies.

• To ensure the efficient day to day running of busy operations department by forming part of a global team of operation controllers within the group.• Obtaining over flight, landing permits and slots throughout the world using Sitatex, email and fax• Arranging Ground handling, fuel, and hotel and catering for all cargo flights.• Anticipate and pro-actively take action to deal with all future trips and deal with any situations that may occur.• Liaising will all crews with regards to an active flight watch and organising all aircrew needs • Head of a small training team taking control of all training needs for all new staff within Operations department.