Packed and labeled merchandise to prepare for loading and shipment to customers.Packed materials and items in designated crates and boxes and properly sealed and labeledcrates.Examined packages and goods for damage and notified vendors of replacement needs.Received merchandise into warehouse, relocated products using forklifts and pallet jacks andprocessed orders for shipment.Filed requisitions for out of stock items and supplies.Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or otherareas.Reviewed customer PO's to correctly complete the job at hand.Took apart and washed commercial/residential a/c units. Coated units with appropriate coating.Reassembled units.

Delivered exceptional service to every customer through active engagement, effective listeningand well-developed interpersonal skills.Provided clients with assistance in preparing required travel documents and forms.Maintained client accounts by obtaining, recording and updating personal and financialinformation.Transmitted information or documents to customers through email, mailings or facsimile machine.Worked successfully with diverse group of coworkers to accomplish goals and address issuesrelated to our products and services.Demonstrated leadership by making improvements to work processes and helping to train others.Prioritized and organized tasks to efficiently accomplish service goals.Identified needs of customers promptly and efficiently.Planned and completed group projects, working smoothly with others.Maintained updated knowledge through continuing education and advanced training

Followed up with customers to build long-term relationships and successful referrals.Explained differences between models to clients, comparing and discussing capabilities andfeatures.Responded to inquiries from potential customers via email and telephone.Educated customers about sales processes, warranty requirements and service standards.Maintained up-to-date database of sales contacts and customer information.Checked purchased vehicles at delivery time for damage and completed remaining preparations.Greeted customers at arrival to build positive relationships and discuss vehicles