I am a passionate and results-driven General Manager and small business owner with over 18 years of experience in the restaurant and hospitality industry. I thrive on building strong relationships with customers and vendors, optimizing operational efficiency, and driving profitability. Throughout my career, I have successfully contributed to the success of new business locations, significantly reducing turnover rates and boosting profits.In addition to my role as General Manager at Saw’s BBQ, where I spearhead a team of 30-35 employees, I own and operate Wanderlust Beverage Services. At Wanderlust, I curate custom cocktails, provide event staffing, and offer rentable mobile cocktail bars for weddings, corporate events, and private gatherings.I am a married father of two, dedicated to both my family and my career. My proactive approach and commitment to continuous improvement motivate me to meet and exceed set goals. Outside of work, I enjoy kayaking, camping, birding, and vacationing with my family. I also attend and volunteer at Faith Community Fellowship, Trussville Campus, where my wife and I volunteer the FCF Kids nursery.
Wanderlust Beverage Services Llc
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Company OwnerWanderlust Beverage Services Llc Jan 2024 - PresentBirmingham, AlAs the owner and operator of Wanderlust Beverage Services, I curate custom cocktail menus and provide exceptional event staffing for weddings, corporate events, and private gatherings. My role involves offering rentable mobile cocktail bars to enhance event experiences. I am dedicated to delivering high-quality, memorable beverage services tailored to each client's unique needs.
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General ManagerSaw'S Soul Kitchen Oct 2021 - PresentBirmingham, Alabama, United StatesAs the General Manager at Saw’s BBQ, I lead a team of 30-35 employees, orchestrating the use of Toast POS for efficient operations and ensuring a seamless guest experience. My responsibilities include recruiting, hiring, and mentoring staff, balancing scheduling and labor costs, and streamlining restaurant systems. I am dedicated to maintaining high standards of food safety, promoting the restaurant, and addressing customer complaints effectively.I also monitor and achieve financial and budgeting targets, prepare detailed sales, inventory, and staff attendance reports, and collaborate with the Catering department to optimize operations. My efforts in driving marketing and brand exposure have significantly increased customer traffic and boosted the restaurant's profitability.
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Concept Development & Build Out, Food & Drink Menu R&DThe Electric Feb 2021 - Oct 2021Birmingham, AlAt The Electric in Bluff Park, AL, I played a key role in launching a new restaurant concept. I assisted in the opening of the new restaurant, conducted research and development for both the food and bar menus, and supported the build-out and design of the establishment. Additionally, I was involved in the hiring process, setting up daily restaurant systems and procedures, and finding and establishing accounts with vendors and suppliers. My efforts ensured a seamless transition from concept to opening, creating a unique and inviting atmosphere for our guests.
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General ManagerPost Office Pies Sep 2018 - Jun 2021Birmingham, Alabama, United StatesAs the General Manager at Post Office Pies, I directed a team of 30-35 employees and managed operations using Toast POS. My responsibilities included recruiting, hiring, and training new staff, maintaining scheduling and labor cost balance, and enhancing restaurant systems to improve customer satisfaction. I monitored financial performance, meeting budgeting goals, and ensured compliance with food safety regulations. Additionally, I promoted the restaurant to increase customer engagement, effectively handled customer complaints, and completed administrative tasks such as sales and inventory reports. I also coordinated with the Catering department to meet operational goals and boosted marketing and brand exposure efforts, contributing to the overall success of the restaurant. -
Front Of House Manager / Catering Director / Service StaffLittle Donkey Ltd Jan 2017 - Aug 2018Birmingham, Alabama AreaAs the Director of Catering at Little Donkey in Homewood, AL, I oversaw inventory and managed Point of Sale software (Square POS) to ensure smooth operations. My role involved managing daily accounting and scheduling operations, recruiting and training new employees, and building a strong team. I developed and executed marketing strategies, managed the catering call center and order organization, and planned and supervised special events. Additionally, I handled employee payroll and ensured all catering operations met high standards of quality and efficiency. My contributions helped drive growth and maintain a high level of customer satisfaction. -
Bar ManagerParamount Bar Jan 2014 - Jan 2017Birmingham, Alabama AreaBar Manager at Paramount Bar and Grill, Birmingham, ALJanuary 2014 - January 2017As the Bar Manager at Paramount Bar and Grill in Birmingham, AL, I played a pivotal role in the development and pricing of our cocktail menu, creating unique and innovative drinks that attracted and delighted our customers. I managed inventory and maintained strong relationships with vendors, scheduled front-of-house staff, and oversaw daily operations and employee payroll. My responsibilities also included fostering customer relationships to enhance the overall guest experience. Through effective management and creative cocktail development, I significantly contributed to the bar's success and its reputation for exceptional service and distinctive beverages.
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BartenderOctane Coffee Company 2014 - 2015Homewood, Alabama, United StatesAt Octane Coffee in Homewood, AL, a unique blend of coffee shop and craft cocktail bar, I had the opportunity to pick up shifts occasionally and work alongside some exceptional bartenders. This experience was invaluable in furthering my knowledge and skills in craft cocktails. Working at Octane allowed me to learn the intricacies of mixology, perfect my bartending techniques, and contribute to a vibrant and dynamic atmosphere. The time spent here was both educational and enjoyable, enhancing my expertise and passion for creating exceptional beverages. -
Shift Lead, Bartender, ServerJim 'N Nick'S Community Bar-B-Q Sep 2009 - Apr 2014Birmingham, AlJim ‘N Nick’s Bar-B-Q is where I began my restaurant career, working under one of the best managers and teachers I've had to date. As a Shift Leader, I managed front-of-house staff and end-of-day reports, balanced the safe, and oversaw employee schedules. I also managed liquor and bar inventory, handled customer complaints, and provided effective solutions. My role included performing opening and closing duties, ensuring smooth operations, and maintaining high standards of customer service. This foundational experience equipped me with essential skills and knowledge that have been instrumental in my growth and success in the restaurant industry. -
Sales Floor AssociateBill & Son'S Supermarket 2004 - 2009Carbon Hill, Alabama, United StatesDuring high school, I worked at Bill and Sons Grocery Store, a charming mom-and-pop supermarket in Carbon Hill. As a Grocery Clerk, I primarily bagged groceries and assisted customers in loading them into their cars. I also stocked shelves and helped keep the store clean. This role was my first introduction to "hard work" and taught me the value of dedication and excellent customer service. Working at Bill and Sons was a fun and formative experience that laid the foundation for my career in the service industry.
Nathan Mays Education Details
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Business Administration And Management, General -
English Language And Literature, General -
Associates Of Arts In English Language And Literature
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Associates Of Arts In English Language And Literature
Frequently Asked Questions about Nathan Mays
What company does Nathan Mays work for?
Nathan Mays works for Wanderlust Beverage Services Llc
What is Nathan Mays's role at the current company?
Nathan Mays's current role is Experienced General Manager and Small Business Owner | 18+ Years in Restaurant and Hospitality Industry | Expert in Team Leadership, Customer Service, and Operational Efficiency.
What schools did Nathan Mays attend?
Nathan Mays attended Jefferson State Community College, Bevill State Community College, Carbon Hill High School, Bevill State Community College, Bevill State Community College.
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