Nathan Mccormack Email & Phone Number

Wembley, Gb

Wembley, England, United Kingdom

Going into my second year I changed job roles will at Kelly, I have now join the technical support team, with in this role I am responsible for optimising the working day of the Field Engineers to achieve the daily delivery of customer service in line with the agreed SLA's and by maximising the efficiency of the service delivery, ensure they are achieved in a safe, efficient, and customer focused manner as a part of the technical sport team I also Support the field teams achieving installations in line with the SLA's through effective planning & scheduling, ensure compliance to standards and processes through regular debrief process with field service engineers, organise engineer's activities to ensure the assignment, issue and ongoing monitoring of work occurs as efficiently as possible. Maintain contact with engineers throughout the day, ensuring any failed installs are accounted for, avoid potential work failures by liaison with client Customers Develop effective relationships with Area Managers ensuring an effective service to both internal and external customers, answer and action any queries and or requests received from the client, to ensure the accurate completion of all documentation required to report field service performance. Provide relevant reports as requested, ensure all jobs are accounted for and closed by the end of the day Promote H&S standards ensuring compliance with statutory and company requirements.Undertake any other duties commensurate with this position.

Wembley, England, United Kingdom

My current role involves carrying out the following daily task/ duties. Supporting Field Teams achieving installations in line with the SLA through effective planning & scheduling. Organise engineer’s activities to ensure the assignment, issue and ongoing monitoring of work occurs as efficiently as possible. Monitor and move work between operatives to achieve maximum optimization. Maintain contact with engineers throughout the day, ensuring any failed installs are accounted for along with avoiding potential work failures by liaison with client customers. Develop effective relationships with Area Managers ensuring an effective service to both internal and external customers. Answer and action any queries and or requests received from the client. To ensure the accurate completion of all documentation required to report field service performance. Provide relevant reports as requested. Ensure all jobs are accounted for and closed by the end of the day,updating and housekeeping of an internet-based client system. Promote H&S standards ensuring compliance with statutory and company requirements.

Kingsbury, England, United Kingdom

I worked in the Twilight Department and I am responsible for the Tiling Section. My main duties are dropping, facing up and filling tiles and related products in the section, i.e. tile cement & adhesives.Also, part of my job tasks is to put pallet sheets on overstocked products, compounding the shop floor and operating the timber saw. Occasionally helping on other departments and other tasks my manager requests me to carry out.

London Area, United Kingdom

I worked in various departments within the store. My main duties ranged from Stock Management, facing up, operating the Timber Saw picking Click & Collect Orders via Handheld Device. Always on -hand to help customers with their questions and provide them with product knowledge and help guide them with their choices.

Harrow, England, United Kingdom

I worked in various departments of the store. Carrying out stock management & rotation, facing up to the products on sale. Handling customs enquiries on the shop floor and helping them locate items they are looking for.

London, England, United Kingdom

My day to day job task included, picking stock from the stockroom, helping customs order items, hand out items ordered from Amazon, serving on the till and working on the collection counter.

London, England, United Kingdom

I worked in various departments across the store, including the checkouts, where I handle cash, debit & credit card payment. Sometimes I had to undertake various tasks such as stock management, inventory control as part of Store Operations.