Nathan Mcnair Email and Phone Number

Manager & Technology Lead on Capital One's Technology Resiliency & Recovery team. The R&R team plans and executes large-scale enterprise Disaster Recovery testing and drives operational resiliency for all applications.

Technology Lead on Capital One's Technology Resiliency & Recovery team. The R&R team plans and executes large-scale enterprise Disaster Recovery testing and drives operational resiliency for all applications.

Promoted from Senior to Principal Associate - My role and responsibilities have evolved to include SCCM engineering and larger-scope projects.

Work with a team of system administrators to patch and maintain security compliance for the Windows server environment. Worked as an SCCM Administrator to patch servers, manage operating system deployments (gold images), and package applications.

Work with a team of system administrators to support the Windows and VMware operations of Capital One. Created automation scripts with PowerShell. Provided cloud support for Windows servers in AWS.

I work with a team of system administrators to support Windows servers, domains, and virtualization infrastructure of multiple enterprise clients. This is a large-scale systems administration role.• Windows server support & provisioning of 2003 to 2012 R2 – approx. 1700 physical, virtual, and cloud servers in scope• Multi-Domain administration of Domain Controllers, AD, DNS, DHCP, GPO & GPP• BMC BladeLogic for server management, patch deployment, software deployment• Virtualization – management of ESXi clusters and hosts; vCenters• Cloud – deployment and management of virtual servers in Atos cloud• Management of several HP Blade Chassis• Use of incident and change management with the ITIL / ISO 20000 standard• Experience detecting and recovering from ransomware (cryptolocker) attacks• Provided vulnerability remediation for a multi-billion-dollar company (contracted)

IT support in a manufacturing facility with 450+ employees. I was the primary support for desktops, laptops, tablets, thin clients, printers, phones, and technical support issues. I also managed the GPO/GPP infrastructure supporting those systems, with emphasis on security, automation, and uniformity. Increased emphasis on projects. I provided support for server and network issues.Key Projects:• Avaya PBX to VoIP Upgrade – Developed DMF, served as project lead, and played a key role in infrastructure upgrade and phone setup and deployment (220 phones, 22 switches, core router, and major infrastructural overhauls). My analysis of the existing telephone system and its accounts resulted in $3000/month cost savings in eliminating unneeded circuits/lines.• Worked with team to upgrade our Panther MES to Server 2008/2012 R2 including assisting with efforts to place system inside DMZ and handling all endpoint migration efforts.• Integrated Windows 8.1 tablets (FZ-G1 & ElitePad 1000) into production floor and store room. Continuing to evaluate valuable opportunities to grow in this space.Primary skills and responsibilities:• Computer administration of Windows XP, 7, and 8.1• Domain administration of AD, Exchange, GPO & GPP, LDAP, VBScript o Approx. 450 employees, 200 desktops, 100 laptops, 50 thin clients o Computer builds and software pushes performed with SCCM tools• Server administration of VMware vSphere, DNS (QIP), DHCP, Print, RDS, WDM o Mixed environment of Windows Server 2003, 2008 R2, and 2012 R2• Networking support of Cisco routing & switching• Thin client (Wyse) and RDS management; WDM & TCX• Enterprise mobile device setup and support – iPhone, Android, BlackBerry• Participation in on-call rotation for 24/7 IT support• Delegation to and supervision of IT co-ops

IT support in a manufacturing facility with 450+ employees. I was the primary support for desktops, laptops, tablets, thin clients, printers, phones, and technical support issues. I also managed the GPO/GPP infrastructure supporting those systems, with emphasis on security, automation, and uniformity. Secondary support for all servers.

IT support in a manufacturing facility with 330+ employees. I worked at Leaf River for two years as a Technical Support Intern while earning a B.S. - Information Technology (Networking) at the University of Southern Mississippi.