Responsibilities:- Develop and maintain automated, self-serve reporting options (MySQL/MS SQL/Oracle/Microsoft SSIS+SSRS/Microstrategy/Tableau/PowerBI/Salesforce)- Generate Executive level reporting highlighting sales insights, market changes and actionable insights (MySQL/MS SQL/PowerBI/Tableau/Microstrategy/Excel/Powerpoint)- Maintain knowledge of multiple data warehouses throughout multiple lines of the businessAchievements:- Provided reporting and direction in key market areas to bolster sales in Door to Door, resulting in a 200% sales increase for new and veteran sales people- Provided necessary data insights and direction for the implementation of Salesforce into two sales departments, resulting in a smoother transition to the platform and detailed reporting options

Responsibilities:- Preserve and maintain sales campaigns for 5 outbound dialing centers (Acqueon/Cisco/StrataSoft)- Provide manager and executive level reporting on sales, campaign health and agent activity (MySQL/MSSQL/Excel/PowerBI)- Education agents on proper use of dialer etiquette- Use various data sets to create new sales campaigns focusing on stakeholder requirements and goalsAchievements:- Created an in-depth training module for both agents and leaders on proper dialer procedure to help the department stay within CRTC regulations and also provide a positive customer experience - Developed a clear and easy way for new team members to learn the ins and outs of dialer technology and understanding how agents and campaign leads effect dialer functionality- Mentored and trained 3 new team members on Data and campaign analysis, working to grow their understanding of MySql, MS SQL and how to utilize data for executive reporting

Promote and sell benefits of Shaw Business services to current Shaw Business Clients or New prospective clients.

Promoting and selling Shaw services to current customers who may not already be using all products.

Knowledgeable in Audio/Video, Camera and Computer products. Using product knowledge to find the proper fit for customers needs.Responsible for sales targets each month and year.

Responsible for both Sears Flooring and Appliance warehouses. Ran a team of 7 employees ensuring all stock was accounted for and organized in a proper manner. Arranged deliveries for customers purchasing appliancesCoordinated installations for customers buying flooring