In my multifaceted role, I developed the Hive AV product line and control software. My focus was as an Android developer, responsible for both the front end and back end of the Hive AV app, testing embedded systems firmware and integrating it into the Hive Nodes ecosystem. My expertise in AV and IoT APIs and Java/Kotlin development was central to my contributions, particularly in enhancing user experience and functionality. My responsibilities spanned software development, project management, and quality assurance, making me a key player in the product lifecycle.• Designed and developed the Hive AV app using Java/Kotlin, significantly improving control and usability for AV systems with a focus on AVoIP.• Managed front-end development, including designing graphics and layout files, ensuring a user-friendly interface.• Handled back-end development, implementing robust application logic and data handling to ensure optimal performance.• Developed drivers for all Hall Technologies product line such as Versa-4K utilizing WebSocket, SSH, Telnet, and multicast for discovery, connections, and control.• Defined the vision and roadmap for Hive AV software, effectively prioritizing features and coordinating with global manufacturing partners to align product development with market needs.• Oversaw comprehensive QA processes, integrating user feedback to refine software functionality, and collaborated with international teams for embedded systems development.

I contributed to the development and growth of Atlona’s Velocity control software, using tools like Python and Selenium for testing and Jira and Zephyr for documentation. I led extensive feature testing, bug resolution, and AV program development. Additionally, as the software systems engineer, I updated drivers, wrote test scripts, and created Linux production images for Velocity Gateways. Collaborating closely with developers and product managers, I focused on enhancing usability and reliability.• Developed and executed system test plans and thousands of test cases using Zephyr; integrated into reported bugs and features inside Jira.• Developed and tested drivers for DSP manufacturers and video conferencing platforms: Tesira, Q-SYS, BSS, Symetrix, Shure, Bose, Cisco WebEx, Zoom, Poly, and Yealink.• Created Crestron modules and example programs for Atlona AV devices, including switchers, AVoIP, HDBT extenders, cameras, and amplifiers.• Achieved ISTQB Certified Tester Foundation Level, supporting the QA team's ISO 9001 certification.• Provisioned Ubuntu mini-PCs and created production images for Velocity Gateways.• Built and maintained Velocity Gateway production images for Linux-based control hardware, including Atlona’s line of Ubuntu mini-PCs and server images for VMware ESXi and VirtualBox.• Collaborated extensively with the entire software development team and supported Tier 3 tech support with any issues related to control and integration.

In this role, my focus was to configure DSPs, program control systems, and create mission critical designs for AV Unified Communication systems. Working with a myriad of enterprise customers, predominantly headquartered in Silicon Valley, allowed me to expand my expertise with a variety of cutting-edge AV projects.• Evaluated project drawings, Statements of Work (SOW), and Bills of Materials (BOM) to ensure an accurate and effective implementation process.• Designed user interfaces with custom graphics, ensuring clients had engaging and user-friendly control interfaces that aligned with their corporate branding.• Authored code for Crestron, AMX, Extron, and Q-SYS control systems, ensuring reliable control and automation of client systems.• Crafted DSP programs for industry-leading brands such as Biamp, BSS, Q-SYS, Clear One, and Symetrix.• Provisioned and integrated Polycom and Cisco codecs to facilitate efficient audio and video conferencing.• Integrated systems for Fortune 500 enterprise clients, including Apple, Amazon, Salesforce, Intel, Dell, Intuit, PayPal, Chevron, and Stryker.

AV Programmer | Linx Multimedia | Denver, CO | June 2012 - June 2015My key responsibilities here entailed a range of activities such as the configuration of DSPs, the programming of Crestron DM and control systems, the design of user interfaces, and system commissioning and QA testing. Working with a broad spectrum of clients, including businesses, government agencies, educational institutions, and healthcare facilities, my goal was to deliver high-quality AV integration tailored to the unique needs of each client across Colorado.• Collaborated closely with engineers, project managers, and consultants, performing a thorough review of project drawings, proposals, and scopes to ensure alignment with client specs.• Specialized in creating custom GUIs and writing specific programs for Crestron control, thereby providing a highly personalized user experience.• Actively sought approval from end-users for the UI and system functionality, ensuring a system that met their expectations and was intuitive to use.• Led the process of loading, testing, and modifying programming in the QCC, optimizing system performance and reliability.• Utilized my expertise in fine-tuning audio systems and configuring Biamp Audia, Nexia, and Tesira DSPs, ensuring excellent sound clarity and quality for events and AV conferencing.• Took complete responsibility for commissioning systems and conducted rigorous onsite quality assurance testing to verify optimal performance.• Provided comprehensive system usage training to clients and created detailed instruction manuals, along with as-built drawings for effective project management.• Served as the primary point of contact for post-installation support and troubleshooting, helping maintain system performance and build enduring client relationships.

As an AV Programmer at Quintess, handled installation and programming of high-end AV and IT systems for luxury vacation homes locally, nationally, and internationally. Demonstrated expertise in whole-house Crestron control, single-room systems, and Cisco IT configurations.

As an AV Programmer, led the integration and programming of custom home theaters and whole-house AV systems, specializing in Crestron, Control 4, URC, and Lutron control systems. Oversaw project stages from initial site surveys and needs analysis, to design, installation, and client training.

Facilitated the installation and optimization of custom home theaters, whole-house distributed AV systems, control systems, phone and security systems. Coordinated closely with owners, contractors, and interior designers to ensure design alignment, and worked with programmers for room commissioning.

Served as a dual-role AV Technician and IT Administrator at Big Sky Resort, managing both live event AV setups and comprehensive IT infrastructure across the resort and mountain operations. Led efforts in voice and data management, hardware, and software maintenance, and performed hands-on technical support for all operational areas, including front desk, food and beverage, retail, ski patrol, and lift maintenance.