As a patient rep, I serve as a vital link between patients and healthcare providers, ensuring a positive experience throughout the healthcare journey. Some responsibilities include addressing patient inquiries and concerns, facilitating communication, resolving complaints, and providing information about services and procedures. By advocating for patients and supporting their needs, I do my best to enhance overall satisfaction and foster strong relationships within the healthcare system.

Complete the pre-arrival, check-in and call-in registration, benefit and insurance verification and patient liability collection for all scheduled appointments.Interview patients and guarantors to obtain screening information for financial counseling.Work with medical staff, nursing, ancillary departments, insurance payors and other external sources to assist families in obtaining healthcare and financial services.Perform financial clearance for claim processing during registration by interviewing patients, collecting and recording all necessary information such as proper insurance, payor plan choice, billing address, and guarantor and, or subscriber information assigned in the ADT system.Investigate and resolve various error worklist on a daily basis

Career and skills development internship.