Nathan Nugent Email and Phone Number

- Oversees an annual operational workflow of approximately 2.3 million IRS tax forms (1099, 1042, and 5498) distributed throughout North America amongst Citi Retail Bank, Citi Recovery, and Citi Retirement Plan Services.- Manages an active third-party vendor relationship that performs tax form validation and certification functions. This involves the development of standard operating procedures, controls, and system entitlements for the case creation process, including ongoing governance for sustainable action.- Hosts a monthly forum of internal key stakeholders alongside Citi Corporate Tax, to assess areas of risk and articulate prominent enhancements to senior leadership within Tax, Compliance, Legal, Operations, and Product.- Performs daily review of corporate and personal banking accounts, while updating weekly pulse reports of volumes and maintaining an ongoing deck of issues and projects.- Analyzes write-off and net credit loss records for ICG North America, identifying reportable transactions across 19 different management subdivisions.

- Actively maintained a portfolio of corporate relationships to pursue philanthropic solicitations on behalf of USF Development.- Contributed to a $151.8 million fundraising campaign with over 34,000 donors for fiscal year 2021-2022, best in USF’s 70-year history at the time.- Organized corporate forums, external company tours, and engagement events for stakeholders interested in USF’s key areas of focus.- Increased the development team’s operational efficiency through the management of stewardship databases. Continually tracked philanthropic relationships through internal spreadsheets, fielded inquiries, and provided “program of interest” referrals.

- Produced efficiency reports for deputies to determine best practices in enhancing community safety within Hillsborough County. - Evaluated high-risk areas within five districts of Hillsborough County to suggest, based on data, the need for additional law enforcement surveillance. - Tracked live security feeds to assess daily activity of stolen vehicles, felony warrants, and domestic disturbances.Assisted in the recovery of nearly $3 million in stolen assets with consistent improvements based on statistical county data.

- Provided supervision and training for over 10 staff members to ensure the overall success of the program and daily operations.- Managed all gameday operations and ensured the compliance of all safety protocols on site.- Cultivated an inclusive, dynamic environment where all staff and volunteers were able to enrich their interpersonal and professional skills.

- Managed practice and game day operations for a Division I athletics program under the leadership of both Kevin Ollie and Dan Hurley.- Conducted onboarding training and supervised the new managers’ daily tasks and responsibilities.- Accurately recorded player statistics, assisted in player lodging logistics, nutritional plans for player personnel, and edited game film.