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Nathan Pethybridge Email & Phone Number
Aged Care and NDIS Support Worker
at
Five Good Friends
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Aged Care and NDIS Support Worker
Location
Greater Brisbane Area, Australia, Australia
Company size
Who is Nathan Pethybridge? Overview
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Quick answer
Nathan Pethybridge is listed as Aged Care and NDIS Support Worker at Five Good Friends, a company with 269 employees, based in Greater Brisbane Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Nathan Pethybridge.
Nathan Pethybridge previously worked as Managed Services ITSM Consultant at Service Quality and Enterprise Tools Manager Australia at Datacom. Nathan Pethybridge holds Mcse from Dialog.
Company email context
Email format at Five Good Friends
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Five Good Friends
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Profile bio
About Nathan Pethybridge
I am an IT Service Management System leader who is passionate about mentoring and developing teams, to deliver exceptional outcomes for the business and its customers. I have managed teams of up to 40 application developers and service desk staff and have collaborated with multiple business stakeholders to determine and deliver fit for purpose technical solutions. Through technical skills, strengths in people management and the ability to influence stakeholders, I have contributed to significant business outcomes such as:- Establishing teams that are recognized as trusted SME's with a focus on understanding requirements and delivering relevant right fit solutions.- Leading and developing some of the most complex customer requirements into blueprints for service establishment.- Right sourcing of application support for key platforms which resulted in a saving of $300k per annum- Increasing staff engagement and retention through proactive mentoring, coaching and support of career development- Trusted advisor to business stakeholders with a keen ability to help translate stakeholder requirements into technical deliverables.With extensive experience in the ITSM arena with a focus on ITSM tools, coupled with a broad IT background spanning 25 years, I'm able to lead multidisciplined teams working on Application Support and Development, AWS/Azure, SQL, UX Design. I achieve satisfaction from roles where I can mentor and develop the team to be the best that they can.I am available to discuss roles in ITSM tooling including operations and transitions, IT product management, people leadership and management and IT Operations.
Current workplace
Nathan Pethybridge's current company
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Five Good Friends
13 roles
Nathan Pethybridge work experience
A career timeline built from the work history available for this profile.
Managed Services Itsm Consultant
CurrentWorking with the founder and service delivery specialists to develop the requirements of a Managed Service Provider(MSP) ready ITSM solution utilising Ivanti Cherwell/Neurons for ITSM and other technologies.Key Achievements- Documented MSP specific requirements that ITSM applications need to support, with a focus on security, data retention and archiving.
Jul 2023 - Present
Enterprise Tools Manager Australia
Responsible for leading a multidisciplined team of 10 to deliver business value through IT Service Management (ITSM) and Automation tools across Datacom Systems Globally.
Oct 2018 - May 2023
Service Delivery And Customer Relationship Manager
Central point of contact for the Datacom business to engage with the national tools team for the provision of ITSM and Automation tooling. Key focus was on rebuilding a team with a customer first mindset.
Mar 2018 - Oct 2018
Service Innovation Manager
Responsible for ensuring continual Service Innovation to the customer experience working closely with the QLD service delivery team and National Tools.
Mar 2017 - Mar 2018
Shared Service Desk Manager
Responsible for the Management of a Level 1 and Level 2 Service desk with 35 staff and 20 customers supporting 11,000 users.
May 2014 - Mar 2017
Service Desk Manager
Manage a team of 13 Level 2 service desk engineers. Presales, Business Development, Project work and Client relationship management
Apr 2009 - May 2014
Recruitment Consultant
Diversiti
Jan 2008 - Jan 2009
Team Leader - Riviera Marine Onsite Team
Ordyss
Aug 2006 - Oct 2007
Technical It Officer - Infrastructure Support
Jan 2006 - Aug 2007
Technical Writer - Application Testing
Jan 2005 - Dec 2005
Service Desk Analyst
Jul 2004 - Jan 2005
It Support Officer
Jan 1999 - Jul 2004
Team & coworkers
Colleagues at Five Good Friends
Other employees you can reach at fivegoodfriends.com.au. View company contacts for 269 employees →
MC
Matthew Conley
Colleague at Five Good Friends
Melbourne, Victoria, Australia, Australia
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JO
Julienne O'Doherty
Colleague at Five Good Friends
Brisbane, Queensland, Australia, Australia
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AS
Amos Sharan
Colleague at Five Good Friends
Greater Sydney Area, Australia
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JM
Jack Murphy
Colleague at Five Good Friends
Brisbane, Queensland, Australia, Australia
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RC
Rowena Campbell
Colleague at Five Good Friends
Arana Hills, Queensland, Australia, Australia
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SN
Sarah Northey
Colleague at Five Good Friends
Bellmere, Queensland, Australia, Australia
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CR
Charmaine Rosin
Colleague at Five Good Friends
Brisbane, Queensland, Australia, Australia
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ES
Ella Steele
Colleague at Five Good Friends
Adelaide, South Australia, Australia, Australia
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PR
Prue Riggall
Colleague at Five Good Friends
Brisbane, Queensland, Australia, Australia
View →
RP
Robert Price
Colleague at Five Good Friends
Fig Tree Pocket, Queensland, Australia, Australia
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Matthew Conley
Colleague at Five Good Friends
Melbourne, Victoria, Australia, Australia
View →
JO
Julienne O'Doherty
Colleague at Five Good Friends
Brisbane, Queensland, Australia, Australia
View →
AS
Amos Sharan
Colleague at Five Good Friends
Greater Sydney Area, Australia
View →
JM
Jack Murphy
Colleague at Five Good Friends
Brisbane, Queensland, Australia, Australia
View →
RC
Rowena Campbell
Colleague at Five Good Friends
Arana Hills, Queensland, Australia, Australia
View →
SN
Sarah Northey
Colleague at Five Good Friends
Bellmere, Queensland, Australia, Australia
View →
CR
Charmaine Rosin
Colleague at Five Good Friends
Brisbane, Queensland, Australia, Australia
View →
ES
Ella Steele
Colleague at Five Good Friends
Adelaide, South Australia, Australia, Australia
View →
PR
Prue Riggall
Colleague at Five Good Friends
Brisbane, Queensland, Australia, Australia
View →
RP
Robert Price
Colleague at Five Good Friends
Fig Tree Pocket, Queensland, Australia, Australia
View →
3 education records
Nathan Pethybridge education
Mcse
Dialog
Education record
Dakabin State High School
Bachelor Of Psychological Science, Clinical Psychology
FAQ
Frequently asked questions about Nathan Pethybridge
Quick answers generated from the profile data available on this page.
What company does Nathan Pethybridge work for?
Nathan Pethybridge works for Five Good Friends.
What is Nathan Pethybridge's role at Five Good Friends?
Nathan Pethybridge is listed as Aged Care and NDIS Support Worker at Five Good Friends.
Where is Nathan Pethybridge based?
Nathan Pethybridge is based in Greater Brisbane Area, Australia, Australia while working with Five Good Friends.
What companies has Nathan Pethybridge worked for?
Nathan Pethybridge has worked for Five Good Friends, Service Quality, Datacom, Diversiti, and Ordyss.
Who are Nathan Pethybridge's colleagues at Five Good Friends?
Nathan Pethybridge's colleagues at Five Good Friends include Matthew Conley, Julienne O'Doherty, Amos Sharan, Jack Murphy, and Rowena Campbell.
How can I contact Nathan Pethybridge?
You can use AeroLeads to view verified contact signals for Nathan Pethybridge at Five Good Friends, including work email, phone, and LinkedIn data when available.
What schools did Nathan Pethybridge attend?
Nathan Pethybridge holds Mcse from Dialog.
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