Nathan Prass Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, United States

Work in partnership with design professionals to address zoning review comments, with the goal of achieving compliance with zoning regulations.Coordinate frequently with other City Planning and Land Development staff on project proposals, including but not limited to conditional rezoning petitions, Legacy Zoning Ordinance and UDO text amendments, variances and appeals, overlay districts, and Land Development reviews.Provide detailed zoning review comments on Land Development and building permit submittals.

Charlotte, North Carolina, United States

Sharonville, Ohio, United States

Greater St. Louis

Responsible for shift management of 20-25 associates with positions ranging from operations associates to sales and senior sales associates. Manages store operations and the product from delivery to sales floor. Replenishes store during operation hours and leads operational sales team to aid on the sales floor. Communicates and achieves store KPIs including sales per hour, adt, upt, and customer capture rate. Partners with Store Manager to develop business initiatives that build repeat business and attract new clientele to store.Key accomplishments for this position include having met bonus sales goal in the second month and double bonus sales goal in the third month of employment. Achieved above 90% on customer retention metrics score through the store. Kept customer satisfaction survey scores above 87%, above district and company average.

Greater St. Louis

Oversaw store operations and managed employees during shifts. Responsibilities included hiring, performance evaluation, scheduling and assigning duties. Maintained overall culture of the store and ensured staff also represented and embraced store culture and goals. Directed operational and organizational standards and implemented marketing, advertising and financial strategy shaped by upper management. Reviewed daily, weekly, and quarterly financial reports to ensure store and staff meet objectives. Managed product inventory, markdowns, promotions, and product consolidations.Key accomplishments for this position include having reduced time required for product rollout 40 hours per fiscal month and improved customer service, also allowing inexperienced associates to assist in product rollout during operating hours rather than non-operating hours and increase staff presence and customer support during store hours. Increased sales by 14% by implementing new and creative inventory placement strategies. Met sales quotas and customer service key performance indicators consistently.

Belleville, Il

Communicated with customers to help guide vehicle purchases. Developed in-depth knowledge of product offerings, optional packages, and the latest technology. Performed high-quality and professional demonstrations of new/used vehicles. Drove loyalty by following up to ensure customer satisfaction and helped transition customers to the Service department to support their ownership experience. Researched automotive auction inventory to find cars that met customers’ needs.Key accomplishments for this position include having reduced time for receiving automotive parts from inventory and listing the part in online store by 20%. Created easy to use shortcuts which allowed for frequent parts to be easily entered into store inventory. Reduced time required to post newly delivered vehicles on website down from 3 days to 2 days. Collaborated with mechanics to improve dealership’s efficiency by encouraging frequent vehicle inspection and detailing.

Master Of Community Planning

Activities and Societies: School of Planning Graduate Student Association President

Bachelor Of Arts (Ba), Political Science

Master Of Security Studies (Mss), Intelligence, Security Studies, And Analysis