Nathan Ramirez Email & Phone Number

Incheon, South Korea

Taguig, National Capital Region, Philippines

• Designs and coordinates online and hybrid events, workshops, and training.• Implements travel arrangements (Air transportation, lodging, ground transportation and visas) and logistics (including venue, catering, interpretation) for individual travelers as well as groups.• Files per diems and reimbursements for participants, travelers, and speakers.• Interacts with clients (internal and external) to ensure full customer satisfaction.• Manages project level budgets and ensures arrangements are within budget.• Initiates and executes payments (travelers and vendors)• Maintains and reconciles company issued credit cards• Ensures compliance with US government regulations, funder requirements, internal policies and procedures and follows best practices.• Communicates with funder(s), travelers, grantees, and contractors.• Addresses routine financial and administrative issues that occur during a project.• Maintains and updates electronic records and databases.• Supports business development and proposal efforts.• Creates, hosts, and moderates Zoom Meetings/WebinarsProficient in the following tools or platform:-SAP Concur (Travel and Expense)-Zoom (Meetings and Webinars)-Deltek CostPoint-AirTable-Monday.com-Cvent

Quezon City, National Capital Region, Philippines

-Managed key relationships with content partners and liaised as a point-of-contact pre, during, & post show for external seminar organizer and speakers-Gathered all conference information including session titles, synopsis, speaker biographies and photos-Managed speaker queries on hotels and flight bookings, registration, and badging-Created event time tables and managed master event programme schedule-Responsible in uploading all conference content to event website via Atlas-Liaised with production teams onsite in contacting speakers or vendors for last minute changes and/or operational needs-Liaised with venue to manage layout/logistics of conference & speaker's holding rooms-Scheduled speakers/sponsors rehearsal a day before the live show-Hosted and moderated pre-show & post-show webinars using Zoom Meetings/Webinars and WorkCast-Created post-webinar analytics to conference managers, content producers, and sponsors

Makati City

-Provide travel booking service to Arcadis UK using company-authorized systems and processes and ensure right quality of travel services are provided-Monitor a shared mailbox to ensure all travel requests are received, acknowledged, and actioned-Manage travel queries and liaise with travelers via email and phone -Ensure all travel requirements comply with Arcadis' Global Travel Policy-Process visa requests and secure all required documents to ensure successful application-Process car hire requests-Resolve any problems that may arise with itineraries, service, and accommodation

-Planned and organized events that help promote the organization's travel and tourism agenda-Formulated policies and business strategies and provided assistance to the project head in giving general direction of the event-In-charge of overall operations of all drive-tourism caravans of AAP-Ensured strategies and plans are implemented according to budget and timeframe approved by the president and board of directors-Extended high level administrative support to the president and general manager in directing project works-Conducted research, prepared statistical reports, and handled information requests from the president and board of directors-Developed and strengthen partnership to government and private sector in order to establish long-term, sustainable, and mutually-beneficial relationships.Organized the following events:1. 2018 FIA Sport Conference as Head of Visa Processing and Hotel Bookings2. Iloilo-Guimaras Fly-Drive Caravan as Project Deputy Director3. 2018 Metro Manila Tourism Forum as Director for Travel and Deputy Director for Operations4. 2019 Capas Freedom March as Project Deputy Director

Philippines

-Offered best flight itineraries to travelers based on their preferences-Resolved complaints that may arise with their flight schedules and/or frequent flyer accounts-Answered customer queries regarding flight itineraries, Delta's baggage policy, and frequent flyer accounts-Reissued amended flight tickets-Processed payment refunds for qualified tickets based on Delta's policies

Ncr - National Capital Region, Philippines

-manually processed online orders for the e-commerce department of one of the largest pizza chains in the US by calling the store to place the orders-resolve customer queries by providing the high quality service

Baguio City