Nathan Ramirez Email & Phone Number

Incheon, South Korea

Taguig, National Capital Region, Philippines

• Designs and coordinates online and hybrid events, workshops, and training.
• Implements travel arrangements (Air transportation, lodging, ground transportation and visas) and logistics (including venue, catering, interpretation) for individual travelers as well as groups.
• Files per diems and reimbursements for participants, travelers, and speakers.
• Interacts with clients (internal and external) to ensure full customer satisfaction.
• Manages project level budgets and ensures arrangements are within budget.
• Initiates and executes payments (travelers and vendors)

Quezon City, National Capital Region, Philippines

-Managed key relationships with content partners and liaised as a point-of-contact pre, during, & post show for external seminar organizer and speakers-Gathered all conference information including session titles, synopsis, speaker biographies and photos-Managed speaker queries on hotels and flight bookings, registration, and badging-Created event time.

Makati City

-Provide travel booking service to Arcadis UK using company-authorized systems and processes and ensure right quality of travel services are provided-Monitor a shared mailbox to ensure all travel requests are received, acknowledged, and actioned-Manage travel queries and liaise with travelers via email and phone -Ensure all travel requirements comply with.

-Planned and organized events that help promote the organization's travel and tourism agenda-Formulated policies and business strategies and provided assistance to the project head in giving general direction of the event-In-charge of overall operations of all drive-tourism caravans of AAP-Ensured strategies and plans are implemented according to budget.

Philippines

-Offered best flight itineraries to travelers based on their preferences-Resolved complaints that may arise with their flight schedules and/or frequent flyer accounts-Answered customer queries regarding flight itineraries, Delta's baggage policy, and frequent flyer accounts-Reissued amended flight tickets-Processed payment refunds for qualified tickets.

NCR - National Capital Region, Philippines

-manually processed online orders for the e-commerce department of one of the largest pizza chains in the US by calling the store to place the orders-resolve customer queries by providing the high quality service

Baguio City