Nathan Rarick Email & Phone Number

Copenhagen, Dk

København, Capital Region, Denmark

København, Capital Region, Denmark

Copenhagen Area, Denmark

Herndon, Va

Built company that has client billing growth of over 100% YoY since 2014, serves a previously unsaturated market, and produces approximately $150,000 in annual revenueCreated client financial plans and provided continuous coaching on budgeting and investing, speeding client net worth accumulation by over 100% per year from pre-advising levelsConducted market analysis and designed the business to serve a market segment underserved by traditional financial advisories, specifically young professionals with limited current investable assets but high earning potentialDeveloped a globally available business model through effective IT design, enabling client coaching and financial planning on demand, decreasing client wait times and increasing client satisfactionImplemented iterative process and product improvements to provide clients with financial plans that take less time to produce and are easier to interpret, resulting in a reduction in cost per client of 30%Benchmarked online financial advisory competitors and conducted customer discovery for those underserved by traditional financial planning firms

Washington D.C. Metro Area

Created systems to leverage existing institutional knowledge and newly discovered best practices to make TFA’s fundraising operations more effectivePiloted and tested a customer built IT solution for tracking and managing the donor lifecycleGathered system requirements, interfaced with TFA’s engineering team, reviewed and re-scoped product iterations to ensure user friendlinessBuilt a knowledge management (KM) platform from scratch using HTML, CSS, and Javascript (including JQuery) in conjunction with a Google integrated solutionConstructed training framework via interviews and donor data analysis before disseminating trainings through KM platform, standardizing training quality while increasing fundraisers’ job confidence by 40%

Austin, Tx

Managed Google Apps accounts with 10K+ users by solving technical support tickets and implementing migrationsRecognized as top support case closer in two consecutive quarters; maintained 95% customer satisfaction ratingLiaised between the customer and engineering teams on bug fixes and new feature requirementsAdministered high-touch on-site support to CIOs and their direct reports during Google Apps migrations

Set up research study groupsContacted independent consultants to consult with clientsFound and initiated contact with new consultant contractors

Organized database of sponsors and childrenDocumented and improved donor acknowledgement letter processLogged sponsor donations and special gift projects

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Member of OUTSEAD Member of Consulting Club

Bachelor Of Business Administration, Management Information Systems/Business Honors

Activities and Societies: University of Texas Speech (Individual Events) Team, Management Information Systems Association, Honors Business.