Nathan Rhodes

Nathan Rhodes Email and Phone Number

2nd Line Engineer - Next2IT @ Next2IT
Nathan Rhodes's Location
Greater Stoke-on-Trent Area, United Kingdom
About Nathan Rhodes

Nathan Rhodes is a 2nd Line Engineer - Next2IT at Next2IT.

Nathan Rhodes's Current Company Details
Next2IT

Next2It

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2nd Line Engineer - Next2IT
Nathan Rhodes Work Experience Details
  • Next2It
    2Nd Line Engineer
    Next2It Oct 2023 - Present
    Staffordshire, England, United Kingdom
  • Staffs Tech
    Information Technology Support Engineer
    Staffs Tech Aug 2020 - Oct 2023
    Providing IT Support to Staffordshire Primary and Secondary SchoolsMaintain schools IT Infrastructure including O365 Admin, GSuite Admin, Active Directory/Group Policy Admin, IOS Management (JAMF MDM).Provide remote support to schools via the Freshdesk ticketing system/phones, ensuring schools are regularly updated on the progress of incidents raised
  • Oosha
    Service Desk Analyst
    Oosha Aug 2018 - Aug 2020
    Wolverhampton, England, United Kingdom
    Provide 1st line support to over 500 customersLog all incidents in ConnectWise ticketing system and ensure SLA’s are metSetup VPN connections on customer computers via SonicWallProvide managed antivirus support to customers via Webroot.Provide email monitoring (blacklist/whitelisting) though Barracuda and Mimecast.
  • Staffordshire University Academy
    Lead It Technician
    Staffordshire University Academy Jul 2017 - Jun 2018
    Staffordshire
    Manage and maintain virtual servers under Service Level Agreement support, desktop and laptop PCs, hardware and softwareSet up and maintain e-mail/user accounts for all staff and students.Manage and maintain the Academy VOIP Telephony systemManage and maintain the Academies Audio Visual equipment (Interactive Whiteboards/projectors/Digital Signage Solution).Budget holder responsibility for IT resources, procuring equipment/licenses.Line management responsibility for casual worker.Monitor Safeguarding software and report and violations to Safeguarding Team/relevant staff members.
  • Entrust Learning Technologies
    Onsite Technician
    Entrust Learning Technologies Aug 2011 - Jul 2017
    Staffordshire, England, United Kingdom
    Providing support to Primary School RM CC4/Microsoft vanilla networks.Providing support to school IOS devices via Apple Configurator and knowledge of VPP.Responsible for installing software on school networks (locally/via GPO/RM Management Console)

Nathan Rhodes Education Details

Frequently Asked Questions about Nathan Rhodes

What company does Nathan Rhodes work for?

Nathan Rhodes works for Next2it

What is Nathan Rhodes's role at the current company?

Nathan Rhodes's current role is 2nd Line Engineer - Next2IT.

What schools did Nathan Rhodes attend?

Nathan Rhodes attended Staffordshire University Academy, Stafford College.

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