• Create knowledge documentation for users to perform user access requests in SailPoint• SailPoint App Onboarding: Determine whether app requires LDAP, JDBC, or CVS/Flat file• Date mapping, Identify each environment (DEV, TEST, QA, PROD) application exists, Collect connection details for each environment application exists, Identify and document requirements of the application's life cycle events (joiner, mover, leaver)• Maintain in SailPoint for approx. 80 delimited file interfaces their current app owner, app approver/revoker, and application description• Create and update statuses of user stories and ServiceNow tickets• Integration of SAP GRC (Governance, Risk, and Compliance) with SailPoint IdentityNow* Process Segregation of Duty violations, work with stakeholders to resolve

• Interview SMEs to collect requirements for MercuryGate to integrate with SailPoint IIQ.• Update JIRA User Stories for creation and maintenance of SailPoint workgroups, roles, entitlements, and accesses.• Implementation of SailPoint workgroups and roles.• Perform UAT for implementation of new SailPoint workgroups and roles.• Create and update ServiceNow tickets related to implementation of SailPoint workgroups and roles.

• Assisted with interviewing SMEs to create Business Requirement & Use Case documentation for SailPoint IDN and SailPoint IIQ.• Performed SailPoint IIQ testing.• Performed SailPoint data validation with data from other systems to help determine implementation readiness.• Interviewed SMEs to collect requirements for applications to be integrated with SailPoint IIQ via Active Directory Groups, LDAP, and/or Database.

• Assisted with the successful implementation for phase 2 of Oracle Identity Manager (v11.1).• Acted as the Product Manager for the new Account Management System by being the lead for the design discussions, documentation, testing, and on-boarding communication strategy.• Interviewed SMEs to create requirements that were used to empirically evaluate current business processes and project for future business process needs.• Created storyboards and functional design documents that received sign-off approval from stakeholders which was required before development could begin.• Created data mapping and specification documentation for the following OIM integrations: PeopleSoft (v9.2, PUM 25), Banner (v9.16), RAVE Emergency Notification system, and Emails.• Designed USCs Account Management System to be completely Self-Service friendly allowing users the ability to claim account, password reset, and reclaim account when locked out, which significantly reduced overhead support cost from IT Help Desktop Support for account management.• Designed capability for users to manage credential data through one system, whereas it previously was managed through disparate systems: Preferred Email, Emergency Notifications, Security Questions, Multi-Factor Authentication, and Password.• Developed SQL scripts to identify test data to coordinate testing with testers.• Developed test cases and test scripts used by testers to satisfy User Acceptance Testing.

• Assisted with the successful implementation of a custom ERP, Entinuum.• Interviewed SMEs to create requirements that were used to empirically evaluate current business processes and project for future business process needs.• Created storyboards and functional design documents that received sign-off approval from stakeholders which was required before development could begin.• Partnered with business stakeholders to develop system enhancements that would maximize their ROI.• Developed test cases and test scripts used by testers to satisfy User Acceptance Testing.

• Developed requirements, functional documentation, and testing for data integrations between Banner, PeopleSoft and Oracle Identity Management (OIM), and uploaded all documentation to SharePoint for prosperity.• Created process flow charts, breaking them down into individual steps and responsibility swim lanes for traceability.• Identified areas for improvement within the project, and consulted with the appropriate stakeholders with possible solutions.

• Provided database analysis that was used by the functional team to develop Banner Finance Chart of Accounts Re-Implementation options.• Developed SQL Reports and Scripts for the Statewide Longitudinal Education Data System (aka SLED20) project in conjunction with the Office of the State Superintendent of Education (OSSE).• Developed SQL Training courses, as well as, conducted SQL Training sessions.• Developed SQL scripts used to identify personal identity data that needed to be cleaned within the database.

• Developed requirements, functional documentation, and testing for data integrations between Banner, PeopleSoft and Oracle Identity Manager (OIM), and uploaded all documentation to SharePoint for prosperity.• Assisted with the technical design strategy for replacing CS Gold’s with a unique identifier that is not a personal identifier, as it was SSN.• Created data mapping and specification documentation for the following: fsaATLAS, Point and Click, OdysseyHMS, FAMIS, Blackboard, CBORD’s CS Gold System.• Developed SQL scripts to identify test data to coordinate testing with testers.• Developed test cases and test scripts used by testers to satisfy User Acceptance Testing.

• Lead developer for creating ETL scripts for the University System of Georgia data warehouse project to comply with U.S. Department of Education's Race to the Top (RTTT).• Quickly resolved any report issues communicated by end-users.• Developed test cases and test scripts used by testers to satisfy User Acceptance Testing.

• Assisted in the successful implementation of the State of Georgia Hope Zell Miller Scholarship.• Created and submitted reports to The Department of Education at least twice a week.• Developed ad-hoc SQL reports for the Financial Aid Department.• Setup Banner 8 ERP Financial Aid module.• Utilized SSH Secure Shell for report transfers.

• Developed new and maintained pre-existent web-applications using Oracle Portal, Oracle 11g Database, and PL/SQL.• Developed the KSU Football Voting System using Banner Tables, PL/SQL, and HTML and the results of that voting system were leveraged by Administrative staff to justify funding for the development of a football team for Kennesaw State University.

• Successful implemented Ellucian Degree Works as the Team Lead of five.• Developed ad-hoc SQL reports through Argos for the Registrar.• Created and submitted monthly reports to NSLDS Clearinghouse to meet regulator compliances.