Responsible for configuring and maintaining a voice and video network for all 10 sites at Frost Brown Todd. Provide recommendations and evaluations of all new products related to voice, video, and mobile devices. Work with network team to ensure network routing and configurations are optimized correctly to support a functioning voice and video network. Train, assist and give direction to the telecommunications analysts on the telecom team to maintain day to day operations.

Responsible for all video conferencing setup and troubleshooting. Responsible for managing Blackberry Enterprise Server and troubleshooting handheld devices for entire firm. Install and maintain a working IP phone environment for the offices. Maintain and control the purchase and monthly expenses for all wireless devices. Conduct site visits to satellite offices to maintain telecom operations. Continue to support and assist in Network operations.

I was Rsponsible for optimization, troubleshooting,installation, upgrading, and normal maintenance of desktop and server machines. Working with users to understand their needs and to make recommendations to management to meet those needs. Conduct site visits to satellite offices to maintain network operations.

Responsible for inspecting and packaging SCSI tape drives to ensure quality and customer satisfaction