Nathan Simms Email & Phone Number

Philadelphia, Pennsylvania, Us

Spearheaded the expansion of Aramark’s operations in Illinois and Wisconsin. Cultivated and sustained relationships with school district administrators, aligning Aramark’s offerings with their specific needs and cultural expectations. Designed and implemented strategic sales initiatives, including market analysis and customized solutions, enhancing territory development. Partnered with internal teams to deliver proposed outcomes and provided mentorship to foster a culture of high performance. Advocated for Aramark at industry events, enhancing brand visibility and market presence.

Philadelphia, Pennsylvania, Us

Oversaw operations for multiple corporate dining locations, managing $13M+ in managed volume across Minnesota and Iowa, aligning with client objectives and financial targets. Built and developed management teams across multiple units, driving leadership and operational excellence. Utilized trend analysis and customer feedback to enhance operations and boost sales through targeted marketing strategies. Worked with Culinary, Operations, and Marketing teams to set and achieve performance goals, promoting best practices across locations. Strengthened client relationships through daily engagement, ensuring satisfaction and uncovering growth opportunities. Directed financial performance by managing expenses and implementing business plans to drive top-line revenue growth.

Oversaw $8M+ in annual revenue, managing daily sales and cost targets across five locations. Exercised sound judgment and made prompt decisions in a dynamic, high-pressure environment. Proactively addressed issues and supported company initiatives, implementing effective cost control strategies. Performed daily FOH and BOH walkthroughs to ensure excellence in outlet operations. Managed inventory, product costs, cash handling, and purchasing, upholding security, safety, and sanitation standards. Delivered outstanding customer service and led staff training programs to uphold high standards. Administered outlet budgets, P&L statements, cost analysis, labor planning, and promotional strategies.

Directed $11M in annual revenue across six locations, managing team performance and recognition programs. Evaluated team performance and recommended status changes, including promotions and transfers. Maintained a safe and clean work environment, adhering to safety protocols and regulatory standards. Efficiently managed materials, supplies, and tools, and supervised attendance and timekeeping. Optimized departmental expenses and labor costs, achieving high levels of guest satisfaction. Addressed operational challenges like theft and waste, implementing effective solutions. Ensured compliance with bargaining unit agreements and upheld operational excellence.

Fostered a collaborative team environment, addressing conflicts and promoting open communication. Earned the Admirals Award for Total Quality Management as the youngest recipient, highlighting exceptional performance. Supplied tools and resources for job completion, developed budgets, and set profit and service goals. Applied performance management tools and strategies to motivate and recognize top-performing team members. Cultivated a positive work environment to enhance productivity and morale. Supported new leader transitions and held regular meetings to maintain clear communication. Monitored staff and guest satisfaction, optimizing revenue through strategic occupancy and room rate management. Encouraged inter-hotel sales and maintained strong inter-departmental relationships for integrated customer service. Performed routine inspections to maintain property standards and ensured compliance with credit policies and procedures.