Nathan Schlegel Email and Phone Number

• Completed 6σ Green Belt certification• Conducted time studies for DPF (diesel particulate filter) center to reduce cleaning cycle time• Scoping document completed and 4S and GAP analysis conducted on time study data• Assisting in revamp of Penske black belt class, created a LEAN manufacturing video and assisted with many surveys, a tollgate template, and helped to integrate a Statapult into different learning modules• Standardizing dashboard creation within the department• Collected data to on offloading work from sales associates to determine if sales increase• Assisted in facilitating meetings for revamping on-site sales training

Provided team leadership when front end manager was not available, regularly closed the store and returned all money drawers in the store to the safe, responsible for associates and addressed problems on both registers and self-checkouts, assisted customers with questions, concerns, lottery tickets, CheckFree (online billpayer), Western Union, and Alcohol sales, answered store phone and responded to customer questions and concerns, supported customers and associates in price adjustments and refunds or credits

Checked out customers, and resolved price disparities, managed the self-checkout lanes and helped customers when needed, alerted management of difficult problems that occurred on register and self-checkout