Nathan Sears Email & Phone Number

Nathan Sears is an experienced manager who has worked at PictureU for more than 10 years. He is currently the Training and Technical Support Manager. He previously held the positions of Inventory Coordinator and Operations Manager.

Listed skills include Social Media Marketing, Social Media, Email Marketing, Marketing, and 19 others.

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  Training And Technical Support Manager

  Pictureu

  Feb 2007 - Present - Atlanta, Georgia

  Training and Technical Support Manager - Current- Manage in store training teams (25-40 people) - Manager Phone and email technical and customer support teams (7-10 people)- Develop training materials and processes for training new staff- Implemented, maintain and operate lean based, visual inventory system - Manage development and oversee the QA process for software updates- Organize cross functional, project based teams and ensure an open, transparent, and collaborative work environment- Drive implementation of lean practices and principles focused on waste reduction and continuousimprovement- Work with Product Owner and Team Members to manage product backlog, coordinate two week sprints, and prioritize workload- Managed the migration and extensive rewrite of PictureU proprietary software in 2010 and development, QA, and rollout of new software in 2016 that is primary revenue generator for PictureU- Responsible for managing training and support efforts for Bass Pro Shops’ and Cabela's Santa’s Wonderland, Easter, and all other photo events throughout the year in every retail locations across the United States and Canada:o Over one million photos taken every Christmas seasono $5,000,000 in revenue during the seven week Christmas and Halloween season (2018)o $6,000,000+ in annual revenue (2018)