Nathan Sellers Email & Phone Number

San Antonio, Texas, United States

• Responsible for identifying, employing and administering company executives IT needs
• Setup and troubleshoot mobile devices including cellular devices, modems, and tablets
• Install and troubleshoot audio/visual media presentation systems for all conference rooms
• Install and troubleshoot executives residential network for telework capabilities and security systems
• Provide both remote and hands-on executive level tier 2 technical support to systems and applications
• Responsible for researching and providing product solution recommendation for new IT requirements including demonstrations and user instructions

San Antonio, Texas, United States

• Perform routine maintenance, upgrade, and support of hardware, operating systems, virtualization and applications
• Install and configure requested commercial off-the-shelf software products
• Create and manage system users accounts and apply appropriate security groups using Active Directory
• Create IP phone extensions and voicemails for new employees using Avaya site administrator and AVST applications
• Provide company-wide remote and hands-on tier 2 technical support for company applications
• Responsible for the On-Boarding and termination process involving equipment distribution/retrieval for employees starting/leaving the company

San Antonio, Texas, United States

• Perform network traffic monitoring using tools such as Solar winds, Splunk, ConvergeOne
• Identify and diagnosed network traffic discrepancies and provide recommendation for corrective action solutions to the appropriate resolution teams
• Provide monitoring for up to 16 hour shifts
• Provide service desk support providing tier 1 IT support to company employees

Ft Hood

• Multichannel transmission systems operator-maintainer supervise, install, operate, and perform unit level maintenance on multichannel line-of-site and tropospheric scatter communications systems, communications.

Bachelor Of Business Administration - Bba, Cyber

Education record

Activities and Societies: Tennis