Nathan Shields Email & Phone Number

Edinburgh, Gb

Edinburgh, Scotland, United Kingdom

Edinburgh, Scotland, United Kingdom

Oversee day-to-day operations, ensuring the smooth functioning of the gastro pub.Coordinate with kitchen staff, servers, and other team members to maintain efficient workflow.Monitor inventory levels, order supplies, and manage stock to prevent shortages.Provide leadership and guidance to staff members, fostering a positive work environment.Train and onboard new employees, ensuring they are familiar with pub policies and procedures.Conduct regular staff meetings and training sessions to enhance performance.Ensure a high standard of customer service, addressing customer inquiries and concerns.Foster a welcoming and enjoyable atmosphere for guests, encouraging repeat business.Monitor and improve customer satisfaction through feedback and observation.Assist in budgeting and financial planning to meet revenue and profit targets.Handle cash management, including registers and financial transactions.Collaborate with the chef to manage the pub's menu, ensuring a balance of offerings.Maintain quality standards for food and beverages, addressing any issues promptly.Introduce and promote new menu items and specials.Ensure compliance with health and safety regulations and food hygiene standards.Implement and enforce cleanliness protocols to maintain a safe environment.Address and rectify any safety concerns promptly.Contribute to marketing initiatives to promote the gastro pub and attract customers.Utilize social media and other channels to engage with the local community.Work closely with the general manager and other assistant managers to achieve overall business objectives.Provide input on strategic planning, improvements, and innovations.Collaborate with colleagues to maintain a cohesive team and positive work culture.Address operational challenges and customer issues in a proactive and effective manner.Implement solutions to improve overall efficiency and customer satisfaction.Ensure compliance with licensing regulations for the sale of alcohol.

Edinburgh, Scotland, United Kingdom

Edinburgh City, Scotland, United Kingdom

Delegate tasks and responsibilities to ensure smooth operations.Provide guidance, support, and feedback to team members.Ensure a high level of customer service and satisfaction.Monitor and manage inventory levels, ensuring sufficient supplies are available.Implement and enforce standard operating procedures.Train new employees and ensure that all staff members are well-versed in their roles.Provide ongoing coaching and support for staff development.Maintain clear communication with kitchen staff, servers, and other team members.Communicate effectively with management regarding any issues or operational updates.Relay important information between shifts for continuity.Ensure that food and beverages meet quality standards.Monitor the cleanliness and hygiene of the restaurant.

Edinburgh, Scotland, United Kingdom

Edinburgh, Scotland, United Kingdom

Education record

Education record