Nathan Smith Email & Phone Number

Greater Milwaukee Area

● Provide support to both internal and external customers at ETE Reman● Providing technical knowledge and support to the sales representatives ● Assist in identifying correct automotive part applications ● Ensuring that billing and logistics are correct or corrected in cases where sales may have had an error ● Collect and report data to assist improving the sales department’s accuracy and resources● Able to multi-task with taking calls and responding to emails in a timely and efficient manner ● Resolve issues and/or complaints quickly effectively and independently. ● Be a resource & assist in any questions or issues that may arise within the Warranty Department.

Greater Milwaukee Area

● Supervise the Warranty Technicians ● Train, coach and mentor all current and new employees on:○ company policy, procedures, values and culture ● Troubleshooting issues and customer service. ● Managerial duties:○ handling escalation calls, ensuring vendor & large customer relations, constructing and maintaining procedures, work flow & definitions, generating reports, and data analysis. ● Oversee all administrative duties including, but not limited to: ○ vendor warranties, product recoveries, shipping & logistics, warranty claim payments

Greater Milwaukee Area

● Provide and lead in support to both internal and external customers at ETE Reman● Providing technical knowledge and support to the sales representatives ● Assist in identifying correct automotive part applications ● Ensuring that billing and logistics are correct or corrected in cases where sales may have had an error ● Collect and report data to assist improving the sales department’s accuracy and resources● Able to multi-task with taking calls and responding to emails in a timely and efficient manner ● Resolve issues and/or complaints quickly effectively and independently. ● Be a resource & assist in any questions or issues that may arise within the Warranty Department.

Madison, Wisconsin Area

● All jobs asked of which could be any of the following (but not limited to): ○ Courtesy Driver: Coordinate picking up and delivering customers in need of services. ○ Administrative Duties, such as; handling multi-line phones, scheduling services, bridging the gap between customers and service personnel. ○ Assess and/or address all interior and exterior building maintenance as well as any special projects. ○ Provide general vehicle service when needed.

Madison, Wisconsin Area; Truax Campus

● Provide individual and group tutoring for students in Mathematics and Sciences. The subjects are as follows: ○ Basic Math ○ Algebra ○ Geometry ○ Finite Math ○ Financial Math○ Trigonometry ○ Statistics ○ Probability ○ Calculus (Single and multi variable), ○ Chemistry ○ Physics ○ Economics

Bs, Mathematics

Transferred To Uw Instead Of Receiving As Degree, Mathematics

Activities and Societies: Tutoring, President of the Mathematics Club, Executive Leadership Team