Nathan Stevens Email & Phone Number

Greater Atlanta Area

Essential Functions: Worked with Project Managers, Area Service Managers, Field Service Representatives, subcontractors and the hotel/customer to plan, schedule and monitor installations/upgrades/de-installations.Installed around three hundred properties that ranged from the thousands to the hundreds of thousands.Insured that Sales, Service and other affected departments are appraised of project statuses.Reviewed and approved site survey information to determine project costs.Reviewed and approved Purchase Orders for work to be performed.Insures that each project meets the highest quality standards as measured by the QA department.Reviewed and analyzed project costs using budgets and spreadsheets.Provided work direction to a Project Manager (Installations) and subcontractors. This includes workload, crew scheduling, recruiting, discipline and all other aspects of personnel management.Monitored daily installation activities, responds to issues and questions and distributes installation status information to affected individuals to ensure effective communication and smooth operations.Completed project closure requirements and ensured accurate and prompt payment of invoices.

Greater Atlanta Area

Essential Functions: Oversaw projects from initial sales contract through all project lifecycle phases: site survey, installation, quality assurance, obtaining post installation deliverables, training and ensuring a smooth transition to the Customer Support Staff. Worked closely with sales, engineering, and clients to identify, analyze, and categorize requirements for each project.Identified project risks and implemented migration plans.Developed corrective action plans to handle project exceptions and unsatisfied customers.Created goals and milestones for each project to ensure commitments are achieved.Maintain and submit detailed project progress reports to executives and team members.Tracked and reported project budgets weekly to Executives and team members.Report Post-Mortem project summaries on high profile projects or newtechnology implementations.Educate clients on system configuration and implementation variables; explain pros and cons of choices while maintaining a good working relationship.Refine and develop existing workflow processes and procedures for project team.

Greater Atlanta Area

Responsible for continued development of an internet sales and remarking program that sells leased vehicles to employees of specific contracted companies. Managed entire upstream sales process for the third largest leasing company in the United States. Developed new marketing strategies for the Online Redrive nationwide car dealer network program. Managed the pricing of cars for driver and employee sales for fifteen independent companies that sold over five hundred units in a six month period.Developed working relationships with fleet administrators and their support staff.Managed conflict resolution process.

Greater Atlanta Area

Responsible for tactical development of a new business model and internet driver re-sale program. Priced cars, tracked inventory, and collected funds.Development of the web-site for better user and administrator use.

Greater Atlanta Area

Branch Corporate Accounts Marketer: Manager of daily operations, responsible for the creation of new corporate accounts, and continued development of current corporate accounts.Contacted customers with past due accounts for collections, resolved customer service complaints, sold auto insurance damage waiver coverage to customers, and led region in damage waiver sales for 13 consecutive months. Ranked in the top 5% for production in the Atlanta Region from 2001 to 2002.

Bachelor Of Science In Business Administration, Business

Activities and Societies: Freshman Class President (1995-1996) Student Government Association Vice President (1997-1998) Chapter Historian.

Bachelor Of Science In Business Administration, Business