Student Technical Support Assistant
George Washington University Itsc
Washington, District Of Columbia, United States
- Provided technical assistance on the phone and in written form to incoming queries and issues related to computer systems, software, and hardware.
- Assisted with troubleshooting of network, software, and hardware issues.
- Tasks included assisting customers with basic technical support remotely and in person, ensuring that technology is functional and available, and assisting with point-of-sale transactions.