Nathan Thomas Email & Phone Number

Irvine, California, Us

• Sales Opportunities and Pipeline Management - Drive sales opportunities and pipeline growth to quota for the US-East region at Kantata.• Motivation and Support - Motivate and encourage sales reps at all stages to excel. - Understand and empathize with current challenges in the sales landscape.• Industry Knowledge and Outreach - Maintain a clear understanding of industry challenges. - Adapt outreach practices to stay relevant in the specific industry vertical.• Sales Methodologies - Stay up-to-date with current sales plays and methodologies. - Communicate and suggest practices to leadership as needed.• Process Integration - Major contributor in integrating inbound and outbound processes from two distinct entities into a combined organization in FY25.• Creation of Sales Playbook - Develop an inbound sales playbook for reps transitioning to a hybrid model.• Collaboration with Demand Generation and Marketing - Work closely with Demand Generation and Marketing teams to enhance processes through: - Regular feedback and suggestions. - End-of-month forecasting related to spend per lead source. - Inbound lead quality reviews. - Shifts in ideal customer profile (ICP) and associated challenges. - Live chat performance and playbook configurations. - Website optimization based on keywords and CTAs.• Coaching and Training - Provide consistent coaching, training, and learning & development opportunities for BDRs. - Organize Jeopardy learning sessions, gamification quizzes, and “Tuesday Lunch and Learns.”• Passion for Development - Focus on personal and professional development for early-career sales reps. - Ensure reps meet their targets and are prepared for future roles.• Weekly Meetings and Accountability - Conduct weekly 1-on-1 meetings with each rep. - Facilitate weekly learning sessions and set start/end of week goals for accountability.

Irvine, California, Us

• Led communications strategy post-M&A with Kimble, refining inbound workflow and messaging for Kantata.• Enabled dual-product messaging for new group of inbound SDRs, increasing conversion rates m/o/m.• Created Inbound SLA for timeliness of outreach, driving increased engagement and conversion rates.

Irvine, California, Us

• Consistently led the team in S3 Qualified Pipeline, setting a team record for most opportunities booked in a single month.• Trained SDR team members on best practices and assisted in developing onboarding and training guidelines for new hires.• Helped manager respond to leadership inquiries regarding lead quality, response time, and conversion rates.

Irvine, California, Us

• Efficiently managed inbound traffic to the Mavenlink website through a variety of serviceable channels including Direct Phone, LiveChat, and Marketing Qualified Leads. • Worked with prospective clients ensuring pleasant discourse and deep product knowledge to overcome technical objections and bring them closer to their desired client outcomes. • Created and refined Inbound sales material such as email templates, diction, and objection handling criteria to continuously improve the sales qualified opportunity (SQO) conversion rate of the team. • Gained extensive experience with Sales software and other enablement tools. (Salesforce, Outreach, Linkedin, ChiliPiper). • SDR of the Year FY 2020• Top Performer FY 2020

Diamond Bar, California, Us

• Served on Tech Services “travel team”, tasked with optimizing robotic packaging equipment and production lines at a global water-bottling company.• Performed line-study trials, which is a multi-day observation and monitoring protocol of high-speed bottling lines. Assimilated all data and digital/analog outputs, with the intent of increasing OEE (overall equipment effectiveness) as close to 100% as possible.• Gained insight into “critical processes” and the cost aspects of factory downtime and less-than-optimal plant utilization. Our team went from crisis to crisis – visiting facilities in six states, and frequently working 10 days on and 4 days off. Mastered the nuances of same-day travel plans and airport/hotel/car logistics.