Nathan Watson Email & Phone Number

Michigan, United States

Michigan, Ohio, Indiana, Illinois, Wisconsin, Minnesota

Area 9 - Michigan, Ohio, Alabama

Detroit, Michigan

Greater Detroit Area

• Senior leader directing the operations of 77 restaurants with 11 direct and 2,500 indirect reports. • Responsible for restaurant operations, team engagement, customer service and strategic planning.• Multi-unit Profit and Loss responsibility leading team to achieve sales plan targets.• Recognized as Top Profit Contribution Market last two years companywide.• Responsible for new store growth, site assessments, talent and operational readiness.• Responsible for staffing, training and developing a team of direct / indirect reports who lead the day to day operations of the restaurant and exceed customer expectations.• Responsible for all aspects of talent planning, bench development and talent readiness to support new store growth.• Ensure the highest level of customer service is provided consistently exceeding all internal and external expectations.• Top Market Companywide 2013 for overall Operational and Food Safety index scores.

Greater Detroit Area

• Senior leader directing the operations of 77 restaurants with 11 direct and 2,500 indirect reports. • Responsible for restaurant operations, team engagement, customer service and strategic planning.• Multi-unit Profit and Loss responsibility leading team to achieve sales plan targets.• Recognized as Top Profit Contribution Market last two years companywide.• Responsible for new store growth, site assessments, talent and operational readiness.• Responsible for staffing, training and developing a team of direct / indirect reports who lead the day to day operations of the restaurant and exceed customer expectations.• Responsible for all aspects of talent planning, bench development and talent readiness to support new store growth.• Ensure the highest level of customer service is provided consistently exceeding all internal and external expectations.• Top Market Companywide 2013 for overall Operational and Food Safety index scores.

Greater Detroit Area

Greater Chicago Area

• Led the Chicago/Midwest Investigations Center for Target Corporation, which included a team of 9 exempt Investigators and 12 non-exempt Technicians responsible for providing investigative support to 12 districts or 120 Target stores in five a state region.• Accountable for an expense budget of $1.3 million which was consistently managed to within 1%. • Managed the Regional Overnight Investigations Center, which provides state-of-the-art overnight video / alarm monitoring and access control to prevent against burglary and disasters for 450 Target stores.• Staffed, trained and developed a team of direct / indirect reports who provided investigative assistance to store leadership and assets protection teams. • Led complex investigations, such as internal theft, external theft, cargo theft, pharmaceutical/controlled substance theft, financial fraud (check, credit and counterfeit currency), burglary and other severe crimes committed against Target or on company property.• Developed strong partnerships with law enforcement and emergency management agencies to promote a secure environment for guests and team members.• Provided recommendations and action plans to senior leadership based on analysis operational performance and risk data.

Greater Omaha Area And Greater Chicago Area

• Led all Assets Protection initiatives for a district of 11 Target stores with $400 million in annual sales and 10,000 team members.• Assessed operational and financial performance and provided coaching to enhance performance.• Exceeded budgetary goals by 5%.• Led a team of 11 Exempt and 40 non-exempt team members.• Guided teams through complex crisis and threat incidents.• Coached and influenced team on how to achieve all shortage and financial objectives through use of tools and technology.• Negotiated contracts and leveraged contract security staff in multiple locations ensuring all post orders were met.• Achieved excellent results with 11 stores meeting shortage objective in fiscal year 2006.• Multi district responsibility - supported / led district in North/South Dakota (8 stores) for 9 months

Greater Detroit Area

• Led store team to maximize sales, execute tasks and deliver superior guest service.• Interviewed, on-boarded and coached team members to develop and achieve key store goals.• Assessed logistics and operation opportunities and provided coaching to improve financial performance.• Led store-based assets protection and management team to achieve all shortage and profitability goals.