Nathan Wilson Email and Phone Number

• Responsible for driving performance in the areas of revenue generation, guest satisfaction and brand compliance for 70+ hotels throughout Western NY and PA. Dedicated to maintaining positive relationships with over 50 franchisees within my portfolio.

• Managed the overall operations of all company businesses and employees ensuring operational efficiencies, profitability, and revenue growth as well as managing to key metrics’ standards in RevPAR, occupancy, and ADR.• Directed, oversaw, and managed full-scale construction and renovation projects of mid-scale hotels including all phases - design and revisions, budgeting, real estate development, permitting and easements, site layouts, GC and contractor selection, daily on-site GC management and in-time decision making, FF&E and operating supplies procurement, delivery logistics, hiring and training, opening services management, and hotel opening.• Directly managed GMs and employees to ensure performance standards, guest satisfaction, and revenue growth goals were met and exceeded. At present, each hotel is ranked at or near the top of their brand in likelihood to recommend by their guests – Comfort Suites #1 of 550, Country Inn & Suites #4 of 504, Comfort Inn #7 of 1,045.• Directed the revenue management and optimization process for midscale hotel properties including automated pricing strategies, market demand analysis, and pricing maintenance.• Managed distribution channel management including OTA, review, and brand sites as well as sales resources including GMs/Dir. of Sales (external sales, group tour sales) and sales consultants. • Led profit and loss statement review process with department heads and managers and implemented process, operational, and personnel changes to maximize efficiencies.• Oversaw policy and strategic planning process including budgeting, employee handbook, organizational structure, and long term planning.

• Managed the corporate marketing plans development and initiatives across five brands including design, strategy, ad buying, implementation and tracking.• Managed the IT and Point-of-Sale systems and teams for all corporate technology systems including POS, security, desktops, and networks.

• Worked with clients to develop and implement marketing strategies, website optimization, web sales platforms, and sales generation

• Managed, maintained, updated, and enhanced the marketing customer database, its data interfaces, and the preprocessing application.• Provided and presented Directors and Executives regular and custom data reports and presentations.

• Worked with sales and technical staff to develop data, statistics, presentations and collateral for clients and prospects.