Hi there! I’m Nathan.Before I share about my involvement in the exciting world of Biometric Identification; it is important to emphasise how my professional goals align with my personal values…And it’s as simple as this; “be the best you can be”.I strive to be the best husband and father I can be at home, and I aim to provide the best level of professional service in the workplace. I endeavour to go above and beyond for both my family and my clients.For over 15 years, I have committed my skills in contributing to the field of biometric security. I am an experienced Product & Service Delivery Specialist whose expertise includes: Problem Solving Methodologies Implementing Improvement Processes Problem Analysis Customer Satisfaction Product Training Procurement(I don’t like to talk about myself, but the Marketing department said I should…)…I have a proven record of accomplishment in delivering increased quality in service, improved SLA attainment, and improved customer satisfaction.I am highly competent in designing and implementing improvement processes that address the efficiency of the service supplied to the Customers. This involves: Customer engagement Problem analysis Resolving issues Implementing solutions Customer retentionWhile I’m passionate about my work with biometrics, I am also a huge fan of Rugby League – I might be better behind a screen than on the field, but I sure would make a great armchair athlete!So, if you’re interested in finding out more about the world of biometric identification or you just want to chat about rugby… scan your finger over that ‘Connect’ button and say; “hello!”