- Lead for project to integrate video calling into American Home Shield organization. Delivered ahead of schedule, including design, review, implementation and testing. - Co-lead on project to migrate video platform from Twilio to AWS Chime. Evaluated and selected vendor, designed migration strategy, delivered on schedule. - Enhanced support app to reduce support turnaround time from hours to minutes for 20% of calls

Acquired Northwest Evaluation Association in April 2023Frontend reporting team:• Migration of data retrieval from REST APIs to Snowflake to fix data quality issues andmigration of React Single Page App to NextJS• Improved build stability by implementing best practices in cypress tests, unit tests, and build. Improvedbuild success rate from about 25% to ~95%.• Delivered multiple initiatives on schedule, including conversion to new identity management system,migration of legacy applications to AWS, integration of reports with state testing system.• Created incident response procedures and scripts for reports. Reduced turnaround time on incidents from 2 weeks to 24 hours.Identity Management Team:• Design and implementation of AWS API Gateway authorization lambda for all AWS APIs in organization.Consulted with 10 teams to define and implement their authorization logic in the lambda.• Discovery and design for migration to new Identity Management system, including implementation ofReact Front End for login flow and automation scripts for federated login configuration.

Item Experience team:• Maintained Angular 1-based front end app for creation of items for tests. Developed 5 new features.• Implemented reusable Design System Components. Worked with developers, architecture, and UX toestablish tech stack and process for community-supported component development and implemented 2 components that are currently used in 3 applications.Platform team:• Led team of contractors in developing React front end application, including developing, setting technical direction, and establishing standards. Delivered large, high stakes project on time.• Development of AWS APIs using API Gateway, Lambda, NodeJS, DynamoDB, terraform, and Apigee Edge • Implementation of build once, deploy everywhere for AWS lambda backend and react frontend using Jenkins and Terraform.Reporting team:• Development of 2 Front End SPAs from scratch using React, Webpack, and Redux• Rewrite of Java/Spring-based ETL application to reduce processing time and allow execution duringbusiness hours. Application used Postgres SQL Queries and sourced data from Postgres and MongoDB• Query plan analysis and tuning of Postgres queries• Maintenance of Java EE reporting application3rd Level Support (2007-2012)QA Engineer (2004-2007)

Automated regression tests of accounting and project management applications using SilkTest.

Development of factory automation systems.