Nathan Yencopal Email & Phone Number

Portland, Oregon, United States

Vancouver, Washington, United States

Vancouver, Washington, United States

All responsibilities from previous role with the additional responsibilities of: Collaborated with department managers and HR teammates to develop and implement HR strategies that impacted all aspects of the business, including strategies to improve engagement, absenteeism, cost-per-hire, and professional development. Maintained an active role in employee relations and conducted workplace investigations ranging from interpersonal conflicts to a corporate fraud case of $120,000+ in product theft.  Partnered with managers and recruiters to forecast and achieve the staffing needs of our distribution centers and call center through peak business season. Participated in a career pathing and mapping program to align employee skills and development with overall organizational goals. Took part in all aspects of the performance management process: individual development plans (IDPs), disciplinary and correctional action via performance movement plans (PIPs), coaching and goal setting sessions, and terminations when necessary.  Drafted and revised company policies, including a multi-state attendance policy for the distribution center employees and an updated bereavement policy for the entire organization. Held a lead role in undertaking ADA accommodations by coordinating the needs of the employee and organization to create a productive and sustainable outcome.  Developed workplace safety skills, including a working understanding of OSHA requirements as well as workers compensation laws in multiple states. Experience working through all aspects of a Chapter 11 bankruptcy, including legal obligations to the courts, WARN Act procedures, coordinating an entire workforce layoff (including final paychecks, COBRA options, state unemployment options, employee counseling, and other wind down tasks), and transferring parts of the company to new ownership following an asset auction.

Vancouver, Washington, United States

 Soley managed leave of absence administration, including FMLA, state leaves, sabbaticals, and others while often working with sensitive medical information. HRIS data entry and maintenance for the complete employee where attention to detail and accuracy were key. Responsible for all data entry including new hires, promotions, job changes, and terminations.  Supported the onboarding process by completing I9 verifications, sending new hire kits, ordering computer equipment, and more.  Supported employee recognition through service awards and ownership of the employee of the year program.  Collaborated with international managers and legal consultants in drafting and renewing contracts for international employees in China, Taiwan, Switzerland, and the Netherlands.  Provides customer service for employees and acts as their first point of contact with the HR department through the HR inbox and phone line.  Maintained a commitment to confidentiality while handling sensitive employee information such as payroll data, medical paperwork, performance reviews, immigration status (H1B), and other personal material.

Portland, Oregon, United States

 Assisted in payroll functions including using analytical skills to perform payroll audits, identifying discrepancies, and issuing corrections when needed. Undertook a major payroll audit to correct an unpaid shift differential error for hundreds of employees at 5 different plants in 5 different states. Complete ownership of time and attendance, progressive discipline plan for over 200 employees. Reduced absenteeism by 11% year-over-year due to my consistent and equitable application of the attendance policy. Worked directly with five different unions and adhered to each of their five different union contracts, including 5 different benefit packages, 5 different pay scales, and 5 different disciplinary policies. Experience with information systems such as Kronos, Workday, and Ultipro that were used to track employee payroll,attendance, and personal employee information.  Provided customer service for active, on-leave, and terminated employees and acted as their first point of contact with the Human Resource department. Aligned with the corporate-level Human Resources team to execute strategies at the local level, such as reducing absenteeism, reducing turnover, increasing production volume, and increasing engagement.

Vancouver, Washington, United States

⦁ Provided guests with exceptional customer service, receiving 100% satisfaction ratings from employee reviews and guest surveys.⦁ Leveraged extensive knowledge of products, providing customers with in-depth information on high- end wine, liquor, and specials.⦁ Received “Employee of the Month” award on multiple occasions, demonstrating proven work ethic to improve company-wide wine sales within the given time frame.⦁ Executed daily establishment inspections, ensuring cleanliness is up to par with up-scale dining experience standards.