Nathan Albert Email & Phone Number

Port Washington, Wisconsin, United States

• Provide assistance, implementation, and maintenance for the company’s tablets and laptops• Set up and deploy new tablet and laptop computers• Work with Help Desk team to resolve IT issues• Basic use of Active Directory• Basic use of Microsoft 365• Monitor open issues to ensure business expectations are met• Performs other duties as assigned by the immediate supervisor• Maintain inventory list shared with finance• Work with IT infrastructure to ensure desktop security at the network level• Work with contact center software platform to assign licenses• Escalate contact center tickets accordingly• Provide an accurate record of each call-in ticket tracking software

Greater Milwaukee

Building custom computers, Diagnostic and repair, Replacing and upgrading hardware for desktops & laptops, Installing and configuring software, Operating system upgrades and clean OS installs, Home Wi-Fi and modem/router set up, Running ethernet cables for hardwire, Set-up and install of printers, Set up and configure of AV equipment, Smart TV, surround sound and set-top box install and configure, Smartphone and tablet set-up and repair.

West Allis, Wisconsin, United States

Delivering parts to our Customers with a passion for developing relationships with our customersPicks up parts from vendors, ensure stock room parts are accurately stocked and maintain/check inventoryPicks up returns, cores and parts

Franklin, Wisconsin, United States

Provide technical support for remote hardware, custom, and commercial software, connectivity issues, Windows 10, Office 365, laptops, desktops, printers, mobile devices and numerous in-house, commercial and mobile applications.

Milwaukee, Wisconsin

Configure CISCO Routers and Switches with HyperTerminal, VMware (ICM) Install, Configure & Manage, ESXI, Install configure and manage Windows operating systems such as Windows 7, 8, 10, Microsoft Server 2012, Microsoft Server 2016, Linux Ubuntu, Configuring AWS and cloud computing, Desktop teardown and rebuild, Configure Office 365, Securing wireless and wired networks and devices with firewalls and antivirus, Setting up AD, Creating PowerShell scripts, Virtualization, Installing hardware and software.

Milwaukee, Wisconsin

Assisted students and school staff with password resets and connection issues, took tickets for many different technical issues for HD2's and CCL's, Operating the Switchboard to connected staff, students, and the public. Assisted students and the public with printers in computer labs and the library.

New Berlin Wi

Measured and cut wires, stripped wire, crimped solder sleeves, pins on wire, inserted pins into connectors, twisted harnesses, spot-tied

West Allis, Wisconsin

Repair hardware and replace software and operating systems. Troubleshoot customer computer problems. Cleaned and organized the store for easier access by staff.

Milwaukee, Wisconsin

Swept, mopped stairs and floors, vacuumed office and public spaces, dusted, cleaned restrooms

Associate Degree, It Network Specialist

Technical Diploma, It Networking And Infrastructure Administration

Diploma, General Studies And Technology

Activities and Societies: Bowling Team