•Developed an automated baselining tool in Splunk that monitored error rates within sliding time windows, successfully identifying and reporting anomalous activities.•Reduced ineffective Splunk alerts by 30% by creating a Python script to audit and remove redundant or low-value alerts, optimizing system efficiency.•Reviewed over 3000 user sessions on the Erica team, providing critical insights that informed improvements to the user experience.•Architected a solution using Large Language Models (LLMs) to analyze and condense user feedback into common complaints. This involved training models on user data, clustering similar feedback, and generating concise summaries for actionable insights.

• Collaborated with cross-functional teams to develop and implement software solutions using technologies such as AWS, Svelte, Vite, MongoDB, and more.• Led the development of a multiple scalable and robust web applications, resulting in 30% increases in user engagement and 15% decreases in page load time.• Seamlessly integrated legacy systems via Kubernetes and AWS Lambda

Founded Luminous Tutors to be as customer and employee-centric as possible. We provide personalized 1-on-1 tutoring in standardized tests such as the SAT and ACT as well as in a variety of topics such as English, Pre-Cal, Calculus, Physics, and many more.• Developed multi-page website using HTML, CSS, React, AWS• Implemented payment processors and adaptive hosting using AWS• Made use of other JavaScript frameworks and tools such as jQuery, Bootstrap, Figma, etc.

Provide individualized tutoring services for both the SAT and ACT admissions tests.• Schedule sessions and provide detailed performance reviews weekly• Work with a variety of learning disabilities including ADHD, Dyslexia, Dysgraphia, Dyscalculia• Teach both fundamental and advanced concepts in English, Math, and Science• Improve scores and testing confidence across all students

Managed the daily operations of a team of up to 30 members.• Oversaw the distribution of over 600,000 items daily• Managed interpersonal relations between all team members• Assisted in maintaining the cleanliness and organization of over 20,000 sq ft or floor space• Communicated directly with upper-level management