Travail sur le Plan de Conservation Partagé PCMath des périodiques pour le réseau RNBM au CIRMRecollement et mise à jour des catalogues du réseau.Amélioration de la qualité des métadonnées des périodiquesGestion des transferts de collections

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Temps Gourmand regroupe des artisans et paysans qui prennent le temps de faire les bonnes recettes, au sein d'un système de production et de distribution plus juste, plus sain et plus savoureux.Les artisans et paysans de Temps Gourmand sont sélectionnés sur des valeurs communes : l'envie de s'inscrire dans le temps long, de prendre le temps de fabriquer des produits savoureux, et de les partager. Grâce à Temps Gourmand, ils proposent leurs produits, et la livraison dans un réseau de… Show more Temps Gourmand regroupe des artisans et paysans qui prennent le temps de faire les bonnes recettes, au sein d'un système de production et de distribution plus juste, plus sain et plus savoureux.Les artisans et paysans de Temps Gourmand sont sélectionnés sur des valeurs communes : l'envie de s'inscrire dans le temps long, de prendre le temps de fabriquer des produits savoureux, et de les partager. Grâce à Temps Gourmand, ils proposent leurs produits, et la livraison dans un réseau de relais-frais. La coopération entre les artisans et paysans de Temps Gourmand et la suppression d'intermédiaires, permet une rémunération des créateurs plus équitable et des prix accessibles.www.tempsgourmand.frwww.MaisonMatthieu.fr Show less

Responsible for the CRM internal Solution: Customer and prospects life cycle management for text messages and app push notification on Android and Iphone. Project management: Business requirements and specifications production, follow-up, unitary testsData base quality: data analysis, imports and exports tests, and consistency checksType of projects: app push system, emailing integration on the solution, message personalization, automatic chat reactivation for animation… Show more Responsible for the CRM internal Solution: Customer and prospects life cycle management for text messages and app push notification on Android and Iphone. Project management: Business requirements and specifications production, follow-up, unitary testsData base quality: data analysis, imports and exports tests, and consistency checksType of projects: app push system, emailing integration on the solution, message personalization, automatic chat reactivation for animation service, etc. Show less

Customer: CCS at CMA-CGM, joint-venture with IBMNew ecommerce platform project of 17 000 men/days, functional team of 6 business analysts and 2 project managersBusiness needs validation, production of the General and Detailed specifications.Thematic: Help & Customer Support, and Transversal functionalities.

Project management: Business requirements and specifications production, follow-up, unitary tests CRM Projects : Customer Profile Management Interface, qualification by questionnaire ; Exclusive sales, Customer Sponsorship system; newsletter subscription and performance improvement; former customer reactivation operation, Customer processes mapping for a general company project.Business Intelligence projects: Business requirement for Marketing and Business dashboards with… Show more Project management: Business requirements and specifications production, follow-up, unitary tests CRM Projects : Customer Profile Management Interface, qualification by questionnaire ; Exclusive sales, Customer Sponsorship system; newsletter subscription and performance improvement; former customer reactivation operation, Customer processes mapping for a general company project.Business Intelligence projects: Business requirement for Marketing and Business dashboards with Cognos, in partnership with IBM Holland; Customer Data analysis on SPSS. Show less

METABOLI SA Paris / GAMETAP LLC Atlanta (USA) Global leader on PC video games distribution, in 6 countriesManagement : Projects planification , priorization, teams coordination, management of a IT team composed of 6 developers et 5 webdesigners, recruitment, relation with IT partners… Project management: Use cases and specification, man day evaluation, projects follow up, funtionality testType of projects : New functionalities for the sites www.metaboli.com and… Show more METABOLI SA Paris / GAMETAP LLC Atlanta (USA) Global leader on PC video games distribution, in 6 countriesManagement : Projects planification , priorization, teams coordination, management of a IT team composed of 6 developers et 5 webdesigners, recruitment, relation with IT partners… Project management: Use cases and specification, man day evaluation, projects follow up, funtionality testType of projects : New functionalities for the sites www.metaboli.com and www.gametap.com (and 80 other cobranded websites), payment methods, multilingual customer service solution (Eptica). Follow up of American website migration to Metaboli following the financial acquisition of Gametap by Metaboli. New project management tool, Jira, in collaboration with the Operating Manager. Show less

E-CRM program for 4 countries, 80 000 subscribers Acquisition : Organization and participation to marketing contests, promotional cards creation…Churn : Work on customer life cycle lengthening, automatic emails, cancellation pathway creationNewsletter : Campaign management, relation with the emailing companyProject management : Functional use cases, QA tasks Payment solution : Refused and refund follows up, analysis on specific payment methods and their… Show more E-CRM program for 4 countries, 80 000 subscribers Acquisition : Organization and participation to marketing contests, promotional cards creation…Churn : Work on customer life cycle lengthening, automatic emails, cancellation pathway creationNewsletter : Campaign management, relation with the emailing companyProject management : Functional use cases, QA tasks Payment solution : Refused and refund follows up, analysis on specific payment methods and their impacts Show less