Nathan Bilodeau work email
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Nathan Bilodeau is a Founder at Coalescent Technologies LLC at Coalescent Technologies LLC. He possess expertise in troubleshooting, active directory, technical support, management, windows xp and 39 more skills. Colleagues describe him as "Nathan is a critical business partner offering technical support for myself and my team. As my go-to IT Executive Support Specialist, Nathan, has proven to be not just knowledgeable but highly customer service oriented. Nathan's supports ranges from assistance with the on-boarding of new team members, to supporting the technical needs of large scale presentations and broadcast to managing hardware upgrades to meet new requirements derived from software implementations. He is essentially an extension of my team and a valuable one at that." and "Nathan is the "go to" person whenever there is a technical issue that needs resolution. Nathan is technically extremely proficient; can solve any problem, but most importantly is Nathan's commitment to service. Nathan is a life saver, he is always there when needed, with a positive attitude and dedication to helping his client's solve their problem."
Coalescent Technologies Llc
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FounderCoalescent Technologies Llc Dec 2019 - PresentNew EnglandPremier Technology Integration SpecialistsCoalescenttechnologiesllc.com
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Executive Deskside Support / Video Production SpecialistBj'S Wholesale Club Sep 2010 - Jun 2019Westborough, MaProvide white glove support to executive and senior staff for BJs' Wholsale Club corporate office. Manage and advise on all of BJs’ expanding audio/visual related projects, broadcasts, recorded training and live events. Serve as a single point of contact for critical issues through resolution. Develop and maintain vendor relations for our conference room and broadcast needs. Triage and resolve incoming support escalations within an Office 365, Intune environment. Work as a team to support all infrastructure initiatives for the BJs home office, traveling team members, and over 230 member clubs and Distribution Centers. -
Desktop Support SpecialistUmass Memorial Medical Center Jan 2009 - Aug 2010Creation and maintenance of customer service request documentation through resolution. Installation/upgrading, configuration, troubleshooting and support of various Windows operating systems and compatible software applications within an NT/W2K/XP Domain TCP/IP networking environment. Advanced troubleshooting and support for BlackBerry, PDA and Laptops. Advanced troubleshooting and support for VPN dial-up connectivity under various Windows operating systems including NT. 2000 & XP. Advanced troubleshooting and support for NFS file and print services within a TCP/IP network environment. Advanced troubleshooting and support for HP LaserJet printers within an Active Directory Domain TCP/IP networking environment. Expert level support of the Microsoft Office suite of applications. Expert level support of Exchange/Outlook E-Mail clients. Participation in assigned cross functional IS projects. Member of On-Call rotation. -
Sr. Desktop Support SpecialistHarmon Law Offices, P.C. Feb 2006 - Apr 2008Senior Desktop Support Specialist responsible for supporting 450+ users for a busy law firm in Newton and Needham. Duties include: Supervise and coordinate the Helpdesk department and its personnel comprised of 4 technicians. Deploy and administer of VMware server 2003 infrastructure and the VDI network for new branch office. Implemented and maintain Shoretel “PoE” telephone system. Create new users, groups, distribution lists and delegation of rights in MS Exchange and Active Directory. Troubleshoot PC hardware/software and network connectivity issues. Previously responsible for the deployment and maintenance of the “VoIP” Avaya Phone system and its users. -
Electro-Mechanical TechnicianSpeedline Technologies Jun 2006 - Jan 2007Duties included the routing and termination of electrical harnesses and pneumatic lines from blueprints and procedures within a PC board printing machine. Responsible for the installation of critical systems such as the Vision Gantry (optics) and the Print head Gantry, involving calibrations within .003 of an inch. Performed computerized testing using BenchMark software -
Pc AssemblerSource Code Corporation Apr 2005 - Aug 2005Responsible for the assembly, wiring and imaging of custom PC's and blade servers to customers specifications. -
Gas Fireplace TechnicianCustom Insulation Company Nov 2002 - Jul 2004Started as a helper assisting with the installation of Gas Fireplaces, Mantles and Surrounds. Promoted to Lead Installer after obtaining my Gas certification and was given my own truck and helper to perform installs. Worked with no direct supervision.
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Audio / Video SpecialistHome Theater Systems Oct 2001 - Aug 2002Worked as a team to install high-end home theater systems in customer's homes. Installed whole house audio and data systems. Performed numerous installs and repairs independently, some travel.
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Engineering TechnicianVert Incorporated Mar 2000 - Oct 2001Assisted in the design of a prototype mobile wireless advertising product. Responsible for the build, wiring and de-bugging of the prototype, which involved several complete tear downs and revisions per engineers' specifications.
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Electronics TechnicianNorthstar Technologies May 1998 - Jan 2000Responsible for the eval/repair of the 941/951 marine GPS navigational system down to the component level. Spoke with customers to give estimates and gather more information about problems they were experiencing. Fielded tech support calls when call volume was heavy regarding software interfaces, installation and general operation questions. Created a unit history database to better show re-occurring problems and/or sub-standard parts and manufacturing flaws. Wrote several corrective action requests to help reduce the number of manufacturing and field failures. Designed several test jigs to more efficiently test incoming units and to verify the soundness of my repairs.
Nathan Bilodeau Skills
Nathan Bilodeau Education Details
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Master Certificate -
Electronics Blackstone Valley Vocational Technical High SchoolCertificate Of Electronics -
Mcp, Network+, A+
Frequently Asked Questions about Nathan Bilodeau
What company does Nathan Bilodeau work for?
Nathan Bilodeau works for Coalescent Technologies Llc
What is Nathan Bilodeau's role at the current company?
Nathan Bilodeau's current role is Founder at Coalescent Technologies LLC.
What is Nathan Bilodeau's email address?
Nathan Bilodeau's email address is nb****@****bjs.com
What is Nathan Bilodeau's direct phone number?
Nathan Bilodeau's direct phone number is +177451*****
What schools did Nathan Bilodeau attend?
Nathan Bilodeau attended Clark University, Electronics Blackstone Valley Vocational Technical High School, Mcp, Network+, A+.
What are some of Nathan Bilodeau's interests?
Nathan Bilodeau has interest in Children.
What skills is Nathan Bilodeau known for?
Nathan Bilodeau has skills like Troubleshooting, Active Directory, Technical Support, Management, Windows Xp, Customer Service, Microsoft Office, Networking, Windows 7, Software Installation, Laptops, System Administration.
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