Nathan Bland Email & Phone Number

Tampa, Florida, United States

✔️ Oversee ~400 full-time employees (FTEs) across Order to Cash and Payroll organizations, identifying and targeting opportunities to boost productivity across entire GBS ecosystem.✔️ Manage multimillion-dollar operational budget in support of GBS improvement and implementation initiatives that drive operational excellence; leverage global metrics dashboard to track operational performance.✔️ Serve as influential member of Pfizer’s GBS Senior Leadership Team, shaping overall business vision and strategic plans that align closely with enterprise-level organizational goals.

Tampa, Florida, United States

I advanced to take ownership of the global Order to Cash function and 250+ FTEs during the company’s reorganization from regional to global, process-led organization. I also retained oversight of cultural engagement at the Costa Rica site.✔️ Directed GBS activities for Order to Cash organization encompassing credit analysis, internal controls, collection of Pfizer’s accounts receivable (AR) portfolio, adjudication of annual chargebacks, and payment of annual Medicaid rebates.✔️ Ideated and executed strategies to transition Order to Cash from regional construction to global process structure while meeting aggressive budget commitments and performance goals.✔️ Partnered with Transformation & Project Management organization to build KPI dashboards and standard OKRs that enabled GBS Senior Leadership Team to continually monitor business performance.✔️ Implemented industry-leading technologies in partnership with Digital organization to champion cost-effective solutions and higher levels of efficiency.Select Achievements:✔️ Maintained business partner satisfaction rates and Pfizer Pulse Great Place to Work scores while leveraging global network to strategically place talent in ideal locations.✔️ Earned “Good” audit rating in 2021 and 2022 during pilot run of new corporate, process-led audit program following transition away from regional-based audits.✔️ Increased awareness of critical diversity, equity, and inclusion (DE&I) topics by serving as Co-Lead of GBS DE&I Council responsible for coordinating frequent DE&I presentations and dialogues.

San Jose, Costa Rica

✔️ Managed inventory accounting, general ledger accounting, AR, accounts payable (AP), and project management activities for AMER, EMEA, and LATAM regions.✔️ Provided visibility into services provided by Costa Rica GBS organization by opening transparent communication lines with regional business and finance leads through regional governance structure.Select Achievements:✔️ Secured internal Great Place to Work scores of 90%+ from 2018 onward, awarded certification as Great Place to Work in Central America and Caribbean region, and ranked as #4 business overall in Costa Rica.✔️ Introduced equivalent of 30 FTE employees without increasing headcount by implementing 100 new robotic process automations (RPAs) site-wide that significantly reduced manual work.✔️ Enabled staff to create innovative “grass-roots” automation solutions that increased productivity by creating and promoting use of Robotic Desktop Automation program.

Memphis, Tn

✔️ Guided organization through ongoing transformation projects while serving as supportive, confident leader who consistently delivered positive employee engagement and satisfaction scores.✔️ Collaborated with Payer Channel Access (PCA), Digital, and Finance partners to create annual Gross-to-Net (G2N) Center for Excellence (CoE) Summits at New York headquarters with 40+ key business stakeholders in attendance.Select Achievements:✔️ Achieved “Good” audit ratings in 2016 and 2017 by developing enhanced control and compliance processes withinwider Chargebacks and Medicaid Rebates organization.✔️ Migrated roles from Memphis to Costa Rica in two waves to increase talent bench strength.✔️ Spearheaded one of four Digital Finance pilot solutions through implementation of RPA technology; resulted in selection to help stand up new Blockchain technology project across multiple U.S. wholesalers.✔️ Enabled employees to easily access and track measurable performance results by utilizing Tableau Spotfire technology to create KPI dashboards.

Memphis, Tennessee

✔️ Built and led global team to execute transition, delivering on all project commitments and milestones within designated budget during implementation process.✔️ Updated Global Corporate Accounting Reconciliation Policy in Policy Source by establishing global consensus on new policy in collaboration with global stakeholders.

✔️ Co-led design and execution of new process to generate financial statements for Animal Health and Nutrition businesses across GFS Americas.✔️ Coordinated 2012 deployment of SAP for Record to Report accounting organization in GFS Americas, including gap analysis, change management, and account mapping.✔️ Steered carve-out of financial statements for Capsugel and co-led subsequent divestiture for GFS Americas.

Memphis, Tennessee, United States

Little Rock, Arkansas, United States

Bachelor’S Degree, Accounting

High School