Nathan Arbuckle Email & Phone Number

Post Falls, Id

Provided excellent service and attention to customers through phone conversations and email correspondence. Implemented consultative selling approach on all inbound calls. Educated customers about product features and technical details to highlight benefits and correct misunderstandings. Collaborated with customers after sales to identify and resolve service, account or technical product issues. Assisted sales and business development managers with explaining technical systems to end users. Multitasked across systems and applications and resolved broad range of technical issues. Utilized Microsoft Office Suite to supplement reports and graphs for high visibility decision making and forecasting from Executive level management.

Spokane Valley, Washington, United States

Cultivated and strengthened customer relationships to drive revenue growth. Greeted wholesale customers and assisted in providing products meeting personal needs maintaining knowledge of products available Quoted prices, credit terms and other bid specifications. Educated customers about product features and technical details to highlight benefits and correct misunderstandings. Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one. Demonstrated exceptional consultative selling skills throughout the sales cycle, from initial rapport to needs assessment to solution delivery. Managed Metal Building Insulation production crew and machinery.

Spokane, Washington, United States

Provided customer service to companies concerning utility billing. Analyzed utility billings on behalf of corporations. Provided detailed breakdowns of re-billings to corporate contacts. Communicated with credit, collections, customer service and operations department members to assist with and remedy billing issues. Applied payments from customers to proper accounts, checking over all information to verify accuracy.