Product Manager with 7 years’ experience shipping impactful software products and features from discovery and design to delivery. Drove and supported end-to-end product lifecycle across regulated industries for federal and provincial government and global utilities clients. Expert at understanding customer pain points and driving ROI through user focus and data-driven insights.Professional experience includes:•1+ years as Product Operations Manager breaking down silos across 19 teams and enabling data-driven decision-making and prioritizations for $50M ARR product by modernizing product analytics and performance tracking•5 years as Product Owner/Manager supporting military to civilian transition for Canadian Veterans with experience as a Product Manager for in house CMS, payments, and analytics solutions managing multiple products from strategy, planning, and development and delivery