Nathan Lam Email & Phone Number

Hong Kong

Hong Kong, Hong Kong Sar

- Acquired multi-dimensional experiences through working closely with Business Development, Sales and Marketing, Pension Services and Customer Success function teams- Maintained compliance and brand mission by adopting a solution-oriented mindset and applying it into daily operations - Exceeded quarterly sales target and achieved the most leads referral team-wise

Hong Kong Sar

- Increased outbound lead generation by 45% quarter over quarter- Led 1 sales-oriented and 2 marketing-oriented projects with a 15% lead generation rate- Exceeded KPI targets with a 25% close rate by implementing a new sales strategy accompanied by aforementioned lead generation results, resulting in a 10% monthly revenue increase- Developed and maintained account relationships, achieving a 30% increase in returning deals-Created sales pitch and marketing… Show more - Increased outbound lead generation by 45% quarter over quarter- Led 1 sales-oriented and 2 marketing-oriented projects with a 15% lead generation rate- Exceeded KPI targets with a 25% close rate by implementing a new sales strategy accompanied by aforementioned lead generation results, resulting in a 10% monthly revenue increase- Developed and maintained account relationships, achieving a 30% increase in returning deals-Created sales pitch and marketing materials, such as building landing page and rebranding infographics, and distributed them through multiple digital marketing channels Show less

Hong Kong Sar

- Led a team of 4 over the summer peak season - Streamlined team’s operations by proposing digital solutions to enhance work efficiency - Assisted in organizing, planning and running over 200 summer programs and 3 major philanthropic events- Rendered excellent customer service to over 400 customers, including people of special needs, elderly and young adults- Performed change management and propose proactive plans to improve service quality

Hong Kong, Hong Kong Sar

- Delivered assistance for the event team in a seasonal event providing services to over 50 guests per week- Assisted in event organizations and operations; provided customer service to international park guests

Hong Kong

- Managed the process of handling over 500 internal employees’ data- Assisted in internal employee profile management by navigating multiple information systems and database

Hong Kong, Hong Kong Sar

- Completed a project of database management with over 1000 internal documents and files- Performed administrative, reconciliation and data management duties

Hong Kong, Hong Kong Sar

- Delivered excellent achievements throughout the 5-day event: Animation-Comic-Game Hong Kong- Rendered assistance in exhibition set-up, operations, closure and event-related administrations along with customer service support

Bachelor Of Business Administration - Bba, Global Business And Information Systems Management

Activities and Societies: Golf and physical education program, Language Exchange program (Spanish) Studying business in a global context.

Programas De Intercambio, School Of Social Science And Law

Engaged in fruitful cultural and intellectual exchange as an exchange student in Europe