Nathan Coumbe, Pn1-Nc Email & Phone Number

Baltimore, Maryland, United States

Maryland, United States

United States

Madison, Mississippi, United States

I worked at Lurn Inc., known as "the transformational home for entrepreneurs." My mission was to equip our students with the knowledge and skills they needed to run their own businesses. More importantly, I pushed them to take decisive action, however imperfect it might have be. Because that's what entrepreneurs do!What did I do?– Designed new courses with specific learning outcomes to help our students succeed in business and digital marketing.– Wrote books, articles… Show more I worked at Lurn Inc., known as "the transformational home for entrepreneurs." My mission was to equip our students with the knowledge and skills they needed to run their own businesses. More importantly, I pushed them to take decisive action, however imperfect it might have be. Because that's what entrepreneurs do!What did I do?– Designed new courses with specific learning outcomes to help our students succeed in business and digital marketing.– Wrote books, articles, and guides on specific entrepreneurial topics like digital marketing, e-publishing, and more.– Created and edited video content for academies and courses within the platform.– Ran weekly email marketing Q&A sessions for students in the flagship course "Email Startup Incubator".– Taught marketing skills and concepts in the weekly Advanced Digital Marketing webinar. Show less

Ridgeland, Mississippi

YoungWilliams is a health and human services vendor providing cutting-edge child support services to governments across the United States.- Created technical learning guides to instruct employees on setting up and using the company's technology at home during the pivot to remote work during the COVID-19 pandemic.- Assisted the Training & Development Manager in testing and selecting a new Learning Management System (LMS).- Collaborated regularly with subject-matter… Show more YoungWilliams is a health and human services vendor providing cutting-edge child support services to governments across the United States.- Created technical learning guides to instruct employees on setting up and using the company's technology at home during the pivot to remote work during the COVID-19 pandemic.- Assisted the Training & Development Manager in testing and selecting a new Learning Management System (LMS).- Collaborated regularly with subject-matter experts and C-suite executives to develop accurate and persuasive proposals to obtain multi-million dollar contracts.- Rewrote the company's technology proposal to describe and present the benefits of our proprietary system in easy-to-understand language.- Contributed to the creation of a bid content library.I worked with various departments to draft technical proposal content in response to government agency Requests for Proposals (RFP). My writing presented the company's compelling solutions and their benefits to state and local governments. I worked collaboratively with other proposal writers as well as senior leadership and subject-matter experts to ensure the content met the objectives of the RFP and strict deadlines. My writing work also included marketing materials and internal communications for the company. Show less

Ridgeland, Mississippi

I worked at Apple, one of the largest and most successful tech companies in the world, famous for creating the Mac computer and the iPhone.This was quite possibly the most demanding position in which I've served, as my accomplishments showed:- Planned, organized, and executed numerous multi-million dollar technology and merchandising resets, ensuring that every customer that wanted to experience a new Apple product got that opportunity.- Built and led a team of 12… Show more I worked at Apple, one of the largest and most successful tech companies in the world, famous for creating the Mac computer and the iPhone.This was quite possibly the most demanding position in which I've served, as my accomplishments showed:- Planned, organized, and executed numerous multi-million dollar technology and merchandising resets, ensuring that every customer that wanted to experience a new Apple product got that opportunity.- Built and led a team of 12 specialists whose responsibility it was to maintain the demanding visual standards of the Apple brand, resulting in a world-class experience for every customer that entered the store.- Created a new method of mapping, tracking, and securing hundreds of mobile devices and computers throughout the store which drastically reduced shrinkage and simplified device management.- Identified and referred more than 20 potential new hires who eventually worked for Apple, one of whom the company selected for the Apple Store Leader Program.- Assisted in onboarding new employees by helping them set up benefits, gain security access, and acquire required training materials.On a day-to-day basis, I was responsible for maintaining technology and product presentation, using excellent technical and merchandising principles to create a world-class experience for our customers. This included Today at Apple programs, store presentation, and all in-store technology. I also served as the reference person for all technical issues in my store, which meant I was responsible for all technology implementation, training, troubleshooting, and support. Show less

Ridgeland, Ms

I worked on numerous projects in this role:- Facilitated workshops for K-12 educators and administrators to show them how to implement Apple technology and applications into their classrooms and schools.- Trained more than 100 employees in empathic listening, communication, sales skills, Apple technology, organization, and time management.- Collaborated on a coding curriculum for homeschooled high school students within the Christian Home Educators Connection, leading… Show more I worked on numerous projects in this role:- Facilitated workshops for K-12 educators and administrators to show them how to implement Apple technology and applications into their classrooms and schools.- Trained more than 100 employees in empathic listening, communication, sales skills, Apple technology, organization, and time management.- Collaborated on a coding curriculum for homeschooled high school students within the Christian Home Educators Connection, leading more than 30 students through a year-long coding education.- Taught 4-6 classes each day for customers and off-duty employees.- Increased class and workshop attendance nearly 300%. - Organized and led an 8-week coding course for more than 50 students in the Upward Bound program in Jackson, MS.As a Creative, my role was to foster a learning environment for our customers and team members by connecting their interests to the Apple ecosystem. I helped customers discover what’s possible with their products and how they could get the most out of them. Through Apple-led learning sessions and events, I used my knowledge and interpersonal skills to encourage our customers to bring their creativity to life. I regularly taught music, photography, videography, computer coding, art and design, as well as basic and advanced technological skills. Show less

Ridgeland, Ms

I achieved great success in this role:- Identified and qualified hundreds of new business prospects for our in-house business team. - Generated over $500,000 in B2B sales in my first six months of employment.- Maintained a Net Promoter Score above 90%.- Helped develop and implement a new customer management process which drastically reduced wait times and increased customer satisfaction.My role as an Expert required that I achieve top sales results and… Show more I achieved great success in this role:- Identified and qualified hundreds of new business prospects for our in-house business team. - Generated over $500,000 in B2B sales in my first six months of employment.- Maintained a Net Promoter Score above 90%.- Helped develop and implement a new customer management process which drastically reduced wait times and increased customer satisfaction.My role as an Expert required that I achieve top sales results and customer experience feedback and model the behaviors expected of our highest Product Zone performers. It was also my responsibility to maintain a deep understanding of our products and services across the Apple ecosystem, and use that to mentor, train, and elevate the performance of Specialists. Show less

Southeast United States

I've been a freelance musician most of my adult life, performing and teaching drum set all over the Southeast.What follows are some highlights from my career:- Created a private music studio with over a dozen students- Shared the stage with the Southern Miss Steel Pan Orchestra, featuring the likes of Andy Narell, Lord Relator, Mark Walker, and Liam Teague- Served as drummer and vibist for USM Jazz Lab I- Freelanced with the Top Hats Big Band-… Show more I've been a freelance musician most of my adult life, performing and teaching drum set all over the Southeast.What follows are some highlights from my career:- Created a private music studio with over a dozen students- Shared the stage with the Southern Miss Steel Pan Orchestra, featuring the likes of Andy Narell, Lord Relator, Mark Walker, and Liam Teague- Served as drummer and vibist for USM Jazz Lab I- Freelanced with the Top Hats Big Band- Performed with Jonathan Brannan- Worked in the pit orchestra for Hattiesburg Civic Light Opera- Played with Oh, Jeremiah!- Played drum set for the Todd Smith BandI have had the privilege over the years to study with many great teachers and performers including Dr. John Wooton, Larry Panella, Kelton Norris, Jeff Mills, Andy Gilstrap, and James Westfall. Show less

Madison, Mississippi

Regions is a bank holding company based in Birmingham, Alabama that provides retail and commercial banking as well as trust, stock brokerage, and mortgage services.- Increased qualified sales leads from tellers by 800% through coaching bank tellers in empathic listening, solutions-based selling, and overcoming objections.- Achieved quarterly quota of $25,000 in sales during my first month of employment.It was my job to uncover the financial needs of customers by having… Show more Regions is a bank holding company based in Birmingham, Alabama that provides retail and commercial banking as well as trust, stock brokerage, and mortgage services.- Increased qualified sales leads from tellers by 800% through coaching bank tellers in empathic listening, solutions-based selling, and overcoming objections.- Achieved quarterly quota of $25,000 in sales during my first month of employment.It was my job to uncover the financial needs of customers by having needs-based conversations with them to recommend the best options for their long-term financial goals. This required "servicing the sale" as I also maintained a pipeline of contacts to help customers maintain a beneficial banking relationship. I also obtained new lines of business for Regions by setting up business accounts and making referrals to Treasury Management and our Merchant Services departments. Also, I worked with the staff Financial Consultant to establish wealth relationships with new and existing customers. My responsibilities with the teller team included greeting customers and assisting them with deposits, withdrawals, payments, and transfers. It was also my responsibility to identify customer banking needs through needs-based conversations and refer them to the proper bank staff to satisfy those needs. I also performed and assisted with daily operational tasks including daily and monthly reports, overnight deposit logs, inventory, cash counts, equipment maintenance, cash shipments, and coin drop-off. While serving as the vault teller, it was also my responsibility to manage all money coming into and leaving the branch. Show less

Hattiesburg, Mississippi

Southern Eye Center is a full-service ophthalmic clinic based in Hattiesburg, Mississippi with specialists in retina, cataract surgery, LASIK, and glaucoma.My responsibilities included preparing the patient to see the doctor by taking down an accurate medical and personal history, as well as administering visual tests and performing prep work on the patients' eyes. This required investigating patient complaints and symptoms to help aid the physician in his or her diagnosis later on. In… Show more Southern Eye Center is a full-service ophthalmic clinic based in Hattiesburg, Mississippi with specialists in retina, cataract surgery, LASIK, and glaucoma.My responsibilities included preparing the patient to see the doctor by taking down an accurate medical and personal history, as well as administering visual tests and performing prep work on the patients' eyes. This required investigating patient complaints and symptoms to help aid the physician in his or her diagnosis later on. In addition, I acted as a medical scribe for the doctor and assisted with exams and procedures including injections, laser treatment, and trauma intervention. I also performed phone screens, patient scheduling, and ensured accurate coding for billing purposes, as well as ensuring the office ran smoothly. Show less

Hattiesburg, Mississippi Area

Music retail company based in Mississippi with locations in Flowood, Biloxi, Hattiesburg, and Meridian.My responsibilities included handling all inventory shipped into and out of the store, reviewing and entering into the computer all purchase orders, assisting with band sales and band nights, assisting customers with product questions, and writing proposals. In addition, I helped develop in-store product displays to increase brand visibility and improve sales. I also performed duties… Show more Music retail company based in Mississippi with locations in Flowood, Biloxi, Hattiesburg, and Meridian.My responsibilities included handling all inventory shipped into and out of the store, reviewing and entering into the computer all purchase orders, assisting with band sales and band nights, assisting customers with product questions, and writing proposals. In addition, I helped develop in-store product displays to increase brand visibility and improve sales. I also performed duties as a sales associate when other duties permitted, including answering phones, product demonstrations, handling transactions, and caring for the store. Show less