• Partnered with Accountable Manager (CEO) to align HR strategies with organisational goals.• Directed comprehensive HR operations including recruitment, employee and industrial relations, and visa sponsorship, ensuring seamless service delivery.• Led the HR compliance initiatives that were pivotal in the successful passing of the IOSA audit and securing IATA membership for Nauru Airlines, ensuring full alignment with international safety and operational standards.• Authored and implemented a comprehensive HR manual for Nauru Airlines, encompassing all key policies, procedures, and best practices to ensure consistent and effective HR operations across the organisation.• Negotiated with union officials and representatives, fostering constructive relationships and maintaining a deep understanding of union dynamics and enterprise agreement (EA) negotiations to resolve industrial disputes and uphold workplace harmony.• Spearheaded professional development programs, resulting in cost savings from 3rd party providers due to internal employee skill levels.• Delivered coaching and mentoring, driving an improvement in leadership competencies and decreased need for HR intervention.• Commenced performance appraisal processes, achieving a successful shift to performance-based remuneration assessments.• Transitioned mandatory training and onboarding to the ELMO platform, streamlining processes and achieving a 73.68% reduction in training time.• Developed an Injury Response Plan, decreasing injuries that resulted in a claim by 33%. • Developed and maintained the Emergency Response Plan for HR, defining HR roles and responsibilities for various incidents.• Conducted complex IR and performance investigations across departments, ensuring thorough resolution.• Led recruitment initiatives to increase employee base by 31.7% to align with organisational change and growth plans.

• Partnered with senior management to integrate values-based leadership practices, boosting team cohesion and driving a 25% improvement in employee performance.• Managed HR for 1000 (+/-) staff, ensuring continuous HR compliance and operational efficiency.• Followed through on hiring strategy to achieve 68% to 96% staffing rates within a year by implementing robust recruitment and retention strategies.• Reducing time-to-hire by 30% by developing a predictive recruiting model and implementing an ATS.• Built international recruitment pipelines through partnerships with immigration firms, expanding talent reach.• Boosted employer branding by launching brand ambassador initiatives, increasing company visibility and appeal.• Overhauled operational training programs, delivering sustainable improvements for stakeholders.• Introduced EdApp LMS, improving training completion rates by 40%.• Decreased average labor costs from 32.1% to 27.5% through optimised workforce management.• Partnered with a Business Analyst to produce comprehensive labor productivity reports, aiding in strategic decision-making.

• Managed HR functions for corporate staff across Australia, ensuring efficient recruitment, seamless onboarding, and effective employee relations.• Developed hiring strategies, improving recruitment efficiency by 20%.• Created and executed a comprehensive hiring strategy across multiple locations, to achieve effective staffing for open positions during the international staff shortage.• Facilitated employee onboarding, resulting in a 15% increase in probationary period retention rates.• Effectively addressing employee relations (ER) and HR inquiries to maintain a positive workplace environment.• Provided critical HR insights, enhancing overall strategic alignment and operational efficiency.• Collaborated with cross-functional teams to address specific HR needs, fostering a supportive and efficient work environment.

• Managed HR functions for all employee groups and stakeholders across multiple venues, successfully implementing key HR systems and policies.• Led the implementation of TANDA HRIS, resulting in a 20% reduction in operational costs and improved reporting accuracy.• Digitised employee records, enhancing data accessibility and HR related operational efficiency by 80%.• Managed terminations and disciplinary processes, achieving fair outcomes in 100% of cases.• Developed and implemented new company policies and SOPs, ensuring compliance with relevant legislation and industry standards.• Successfully defended disputes filed with the Queensland Human Rights Commission and the Fair Work Commission, ensuring legal compliance and fair resolution.• Customised the Employee Experience Gnome Project to address employee disengagement, promoting a more engaged and motivated workforce.• Addressed staff shortages by expanding applicant search pools, creating appealing job designs, and emphasising internal training and development.• Developed cross-departmental training programs, optimising resource utilization post-COVID.

• Delivered HR, ER, and IR advice to stakeholders, enhancing decision-making and compliance.• Launched onboarding and upskilling programs for 55 employees, promoting continuous development and effective performance management.• Initiated negotiations for a new Greenfields Enterprise Agreement, improving dispute resolution mechanisms and toolbox meeting engagement.• Created organisational guidelines and procedures, enhancing clarity and compliance across HR operations.• Assisted in budget monitoring, ensuring payroll compliance, and contributing to financial accuracy.• Designed and implemented projects to assess organisational needs, including research and business analysis, leading to the diversification of employee divisions and the implementation of a digitised HR system to enhance efficiency.• Implemented HR analytics improving turnover, employee culture, and WHS by 15% - 40%

• Supported the HR Manager in compensation and benefits, ensuring efficient HR operations.• Managed administrative tasks for recruitment and onboarding, streamlining hiring processes.• Investigated employee complaints, ensuring compliance with awards and legislation.• Compiled HR activity reports, supporting informed decision-making.• Collaborated with the site foreman to generate staff performance reports.• Supported payroll compliance and follow-up.• Assisted department heads in communicating staff-related changes or updates across the company.

- Partnered with managers and floor staff to delegate tasks effectively, increasing operational efficiency.- Facilitated communication with Union representatives, ensuring non-union staff were well-informed and fostering a transparent work environment.- Ensured accurate and timely order fulfillment for AIV customers, achieving a 95% on-time delivery rate.- Improved colleagues' time management skills through self-paced training, boosting overall productivity.

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